Office Dynamics

FEBRUARY 14, 2019

So, administrative professionals from around the world, let’s try to help! About Ask an Admin: Ask an Admin will be a weekly post on our blog that presents a question that you or a fellow administrative professional submitted to us. Help other administrative professionals and share this page using the buttons below!

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Office Dynamics

NOVEMBER 19, 2015

Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more.

Training 100

Training Administrative Professionals 2015 AT&T 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? and we brought back the April Blog-a-Thon for the Administrative Professional where we gathered here each weekday with a new content post and shared a place for administrative professionals to comment, question and discuss their careers.

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Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

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Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Training Retirement Assertiveness 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m.

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

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Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones Etiquette IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert. 23, 1 p.m.

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Laughing all the Way to Work

SEPTEMBER 18, 2009

I am now leaving Atlanta to travel to Birmingham and the impression I am left with is I have never been in a city that smiles so much. Click on that and you will find a wealth of templates from a resume, cover letter, minutes, agenda and many others. I believe someone mentioned there were almost 500 to choose from. I can hardly wait.

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Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

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Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

DECEMBER 19, 2009

Once the date and location is finalized, if it requires flight and hotel, then I put a travel sheet on top of the meeting sheet and start to go through that checklist to see what I need to do, from getting the passport ready, contacting the travel agent and arranging for a purchase order, etc. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

MARCH 1, 2009

Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. You will notice on the side bar I have put a lot of the reading sites (My blog list etc.) at the bottom and moved the My Favourites up so it would be convenient for your use.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.

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Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

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Laughing all the Way to Work

FEBRUARY 14, 2009

Another time I wanted to try a career in the travel business. I make travel arrangements, do desktop publishing (well, I usually get my sister to help me), organize events and now I am even going to be speaking at an Admin event in April (which I will pretend is sort of like teaching).Yes, 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

JANUARY 10, 2010

I travel far to try and find a full-serve station, but they are becoming extinct. We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. The incentive was you saved.002 002 cents a litre. That was never enough to get me out of the car! Something to think about.

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Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 16, 2010

Posted by Patricia Robb at 9:54 AM Labels: Administrative Assistant , administrative professional , booking meetings , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 31, 2010

Patricia Posted by Patricia Robb at 9:48 AM Labels: Administrative Assistant , administrative professional , Send out cards , thank you card Reactions: 1 comments: Evesaid. I dont often promote any businesses from my blog, but I thought this one was worth talking about. Thanks for sharing this service! 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Try to eat healthy , and please make some time for exercise. I know I am going to change my habits. I agree with all these. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Now, I dont even think about it, I just know what is in my folder because I organize it the same way each time. Yep, makes my life much easier. Great article!

Time Zones 100

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Laughing all the Way to Work

DECEMBER 5, 2009

Posted by Patricia Robb at 4:27 PM Labels: Administrative Assistant , administrative professional , enjoying work , liking what you do Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 21, 2009

Posted by Patricia Robb at 10:19 PM Labels: Administrative Assistant , administrative professional , encouragement , I think I can , low self esteem , self confidence Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I think I can, I think I can.&#

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Laughing all the Way to Work

JULY 20, 2009

Posted by Patricia Robb at 10:06 PM Labels: Administrative Assistant , administrative professional , how we look to others? A resource like this is great for anyone that either works in the administrative field or wants to. I am also going to have a complete makeover, but thats another story. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

JULY 16, 2010

Posted by Patricia Robb at 9:05 PM Labels: Administrative Assistant , administrative professional , Alexis Bonaris , guest blog , professional assistant , time management Reactions: 2comments: Shannon Smith said. She is currently a resident blogger at onlinedegrees.org researching areas of online college degrees.

Time Zones 100

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Laughing all the Way to Work

SEPTEMBER 7, 2009

Posted by Patricia Robb at 11:50 AM Labels: acronyms at work , Administrative Assistant , administrative professional , initialisms , initials Reactions: 1 comments: Anonymoussaid. It will make life easier on the receiving end as the end goal of speaking and writing is still to be understood by our audience. 411 Look Up 411.ca

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Laughing all the Way to Work

AUGUST 8, 2009

Posted by Patricia Robb at 7:33 AM Labels: Administrative Assistant , administrative professional , fashion counts , what you wear to the office Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

APRIL 27, 2009

► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day! The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

JULY 11, 2009

Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. 23, 1 p.m.

IAAP 100

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Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I put travel in red and action reminders in yellow, but that is our own system and it works for us.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. If outside the city, make travel arrangements: are flights required, train or will he or she be driving. If the meeting is accepted -- What does your boss need for the meeting and who will be in attendance? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

OCTOBER 4, 2009

Posted by Patricia Robb at 9:43 PM Labels: Administrative Assistant , administrative professional , bad working relationship , good working relationship , micro-manager Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Its worth trying to work it out.

Management 100

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Laughing all the Way to Work

JANUARY 10, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

Posted by Patricia Robb at 11:29 AM Labels: Administrative Assistant , administrative professional , bad moods at the office , crankogram Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100