Office Dynamics

APRIL 22, 2015

Administrative Professionals leading in the 21st-century. With new technologies (apps, devices, office environments) and globalization, restructuring, downsizing and flattening of top heavy organizations, as administrative professionals, if we are not careful, we could literally get run-over!

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

MARCH 20, 2012

What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

APRIL 25, 2016

It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. Every time I have the honor of teaching, I learn new things as well. If you think you have reached your pinnacle, you will not challenge yourself to learn new things or look for new opportunities.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

APRIL 25, 2019

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

MARCH 18, 2015

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Truly wants to understand the business for her own learning to better engage and to help me get in front of things.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

NOVEMBER 22, 2016

Not only was I inspired by the wealth of information and stories, but I’m excited about the revolution taking place in the administrative profession. Continue pursuing opportunities to learn and be challenged. We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

MARCH 26, 2018

Here are three quick and highly effective linguistic tips you can start using today and learn how to be effective in the office. “Do” When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office. Do” or “can” instead of “try.”

Assertiveness 187

Assertiveness Confidence Management Skills 187

Office Dynamics

OCTOBER 9, 2018

What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Learn as much as you can about the topic. Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand, where it was the top Professional and Executive Development course for 2015 and 2016. Check out my post here for tips on how to listen for the message.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Invite your female friends and fellow colleagues for this life- and career-changing event. The 5 Pillars that create a full life, how to harmonize (not “balance”!) Register here.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

APRIL 25, 2017

She’ll be at the annual Conference for Administrative Excellence this year and she is an absolute wealth of knowledge and insight. But back to the point: Being an administrative professional, the world is your oyster. Here at Office Dynamics, we focus a lot on those who have chosen administration as their career path.

Administrative Professionals 209

Administrative Professionals Skills PowerPoint 2017 209

Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. Here are some of the things I hear assistants, secretaries and managers say: “I would dress better if they paid me more money.”. Managers work hard so they can be promoted to Director, and then Sr. Be assertive. just one word.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. Hone Your Professional Trademark. There is much to learn regarding advanced skills for assistants.

Skills 203

Skills Administrative Professionals 2017 Training 203

My EA Career

APRIL 4, 2023

As an Executive Assistant, Personal Assistant or Administrative Professional, your role is critical in supporting your organisation and your colleagues. While it’s essential to be professional and respectful as an Administrative Assistant, it’s crucial to remember that you are not a servant.

Administrative Professionals 52

Administrative Professionals Confidence Skills Expenses 52

Office Dynamics

APRIL 30, 2018

While traveling gets old after a while and is tiring, I love what I learn when I go on site into an organization. Observing administrative professionals at work is one of my greatest moments. I’ve been doing this for 28 years and I never grow weary of learning, experiencing, and coming home feeling rewarded!

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. Breaking it down into bite-sized pieces will make the process more manageable for you and more easily acceptable for your executive. Always position the time it takes to learn something new as an investment.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

APRIL 26, 2016

In honor of Administrative Professionals Day, I want to share my thoughts on why I believe being an executive assistant is a rewarding career. I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. Manager of your executive’s work life.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Office Dynamics

DECEMBER 13, 2012

Get a copy for every administrative professional in your organization. What if you perceive yourself as being assertive but not everyone agrees? You may, for example, be demure when dealing with a group of upper management people. How about several cases of the book, Become an Inner Circle Assistant? Are you intimidated?

Assertiveness 100

Assertiveness Administrative Professionals Gifts Holidays 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? Business Management Daily had a daily free download or gift. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015). Make Learning Fun For Your Admin Team (4/8/2015).

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. Are you ready to give up talking to your manager because he or she never listens to you? You need to work on your communications skills and being more assertive to gain attention.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. In this webinar, Joan will share some of her time-tested strategies to help you escape the everyday monotony and experience true administrative power.

Administrative Professionals 100

Administrative Professionals Training Management Learning 100

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Related: Set Healthy Boundaries Webinar for Administrative Professionals. Addressing boundaries.

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I wanted to only focus on the administrative profession. Self-management.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

MARCH 24, 2016

As an administrative professional, you probably think of yourself as an employee. With a PhD in psychology and impressive background leading corporate change initiatives, Daren has a unique and inspiring message every administrative professional will benefit from hearing. Learning Highlights.

Self Esteem 100

Self Esteem Administrative Professionals 2016 Gifts 100

Office Dynamics

OCTOBER 26, 2016

Just over a week ago, I had the honor of attending the Office Dynamics Annual Conference for Administrative Excellence. As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. We learned that together we have a much louder voice.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Benefits of attending this course.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

APRIL 26, 2016

Approach your manager about taking on increased responsibilities. Offer to help coordinate a “lunch and learn” session, or an after-hours network of your peers. If your workload is unreasonable, accept that there’s no shame in making the business case to your manager for assistance or some reallocation of workload.

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100

Office Dynamics

OCTOBER 3, 2010

Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation. When an administrator asks me, “What is critical thinking?” Responsibilities.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation. When an administrator asks me, “What is critical thinking?” Responsibilities.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

APRIL 21, 2016

For some employees, the ability to act with integrity and demonstrate ethical behavior is strong and feels very natural; others need some practice sharpening their ethical radar and learn ‘how to think first about how to react’ to achieve the best outcome. See Lisa at our Annual Conference for Administrative Excellence.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

MAY 9, 2016

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Use assertive communication techniques. I hope from this day forward you will change your thinking from managing conflict to consensus building.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Bonnie Low Kramen

JANUARY 27, 2021

In fact, the most effective assertiveness happens calmly, factually, and directly. Send a note to a manager about their direct report. This may be the perfect time to start playing that instrument, take up a new hobby, learn another language, or write that poem. Speaking up does not have to be loud or nasty or aggressive.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

SEPTEMBER 30, 2015

The comfort zone can be a dangerous place, especially as an Administrative Professional in the modern working world. You know you’ve been there too long when you feel complacent or stagnant, restless or bored, full of fear or stuck in mediocrity—certainly not a recipe for professional success or personal happiness!

Administrative Professionals 100

Administrative Professionals International Learning Assertiveness 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. She was the one losing out; not me.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 26, 2017

Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? If you’d like to learn more about our Blog-A-Thon you can do so here.

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2017 Goals Collaborate Training 230

Office Dynamics

APRIL 18, 2017

For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. If you’re still struggling with time management, organization, professional presence, and communication, focus on amplifying your skills in these key areas. Take the Lead & Self-Manage.

Mentoring 198

Mentoring Promotion 2017 Skills 198