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Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to negotiate. • How administrative assistants can be heard. • Webinar Handout.

Skills 100
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How to Respond to Workplace Conflict

Office Dynamics

Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. There are times when you should not negotiate but instead, you must walk away. It may be uncomfortable enough that you dread going to work. As long you come in contact with others, however, you will experience conflict.