article thumbnail

7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

article thumbnail

Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

Community manager roles in coworking spaces are hugely multi-faceted; the number of responsibilities will eventually lead you to think about what’s next in your career. In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Remote Work Contributing to Longer Workdays Among Lower-Income Employees

Allwork

This trend is seen across various industries, including healthcare, customer service, data entry, and tech support. The Wall Street Journal reports that the average number of hours that employees spent working at home per day went up among high school graduates with no college degree by 42 minutes from 2021.

2021 222
article thumbnail

Should You Encourage Your Team to Pursue Side Hustles?

Success

This has only made side hustles more attractive in recent years.About 34% of people started a side hustle in 2021. For example, imagine a middle manager in your company who wants to start a side business selling their own products. This, in turn, gives them extra skills that could benefit your organization.

Salary 264
article thumbnail

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

LEADERASSISTANT.COM

In 2021, Jessica transitioned to working as an independent contractor, finding better work-life balance that she had struggled to find previously. Her passion lies in communication and how it can shape a company from the top down.

2021 86
article thumbnail

Rocky tax season could lead to slow refunds for employees

BMT Office Administration

2021 Form 1040 tax filing stats so far. increase from 2021; it processed 43,818,000 returns, which is an 11.2% By March 12, 2021—again, four weeks or so into the filing season—it had received 66,065,000 returns and processed 58,490,000 returns. For the week ending Feb. 25, 2022, (i.e., increase from last year.

2021 52
article thumbnail

Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.