Remove 2021 Remove Cost Remove Customer Service Remove Learning
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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

Outside of the financial benefits, side hustles can help workers learn new skills, make extra money or pursue a dream outside working hours. Side hustles give people the chance to earn more money, start their own businesses or learn new skills, potentially leading to a salary increase in the future. Saved Wages .

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. It just clicked, and I understood that Gen Z and millennials were learning differently… At the company I left to pursue this, [the younger employees] didn’t do traditional learning.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Now we’re seeing constant growth 2021, 3% increase in providers, 5% last year as well. It costs so much with some of this equipment as well. And so these niche providers of specialists are coming up as well.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

That’s when I realized I should be leveraging the power and efficiency of artificial intelligence , and I began to learn how to make money with AI. In 2021, I experimented with copywriting tools like Jasper and Copy.ai. We used Chatbase to create custom AI chatbots for customer service. The results?

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How to Survive a Recession, According to a 91-Year-Old Business

Success

Drawing on his 40-plus years with Wall Drug, and lessons he learned from older generations, Hustead shares advice for other small-business owners who may be tested by the next economic downturn or another unforeseen crisis. Time and again, keeping the focus on profitability has been crucial to helping small businesses survive a recession.

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Want to hire great people and keep them from quitting? 4 strategies that work

Ideas.Ted

These types of requirements are standard in job postings, but researchers found that for many jobs, employees will still need to learn 10 additional skills within the next 18 months. Instead, you should look for people who have a solid and versatile foundation and the ability and desire to learn new things.

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