Customers Rock!

MAY 4, 2012

Tips for Improvement. Watch the interview to get some tips on how to exceed your customers’ expectations and create a ROCKin’ customer experience. Watch the interview to get some tips on how to exceed your customers’ expectations and create a ROCKin’ customer experience. What about you?

Customer Service 100

Customer Service Restaurants Social Media Travel 100

Customers Rock!

JANUARY 10, 2012

Hat tip to The Next Web for highlighting this program.). Called the Cory Booker Challenge , it encourages Newark residents to share their resolutions online via a social game to help them in their efforts to become more physically fit. Making a Difference in 2012.

Social Media 100

Social Media 2012 Twitter Agencies 100

Customers Rock!

MAY 5, 2011

The book is also supported with many case studies (based on personal interviews I conducted with company leaders), lots of practical tips, and fun personal stories – all written in the Customers Rock! Customer service is where the rubber meets the road, as many buying and renewal decisions are based upon this critical touch point.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100