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Navigating The AI Wave And The Impact On The 2024 Workplace

Allwork

Organizations and individuals will feel more comfortable using these tools to their advantage and companies that embrace the technology with smart guardrails and training will be in the best position. There are some things organizations and employees need to think about before making it a staple of a project workflow.

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Half of traditional non-tech firms now consider themselves tech firms

Workplace Insight

Product management teams – historically a staple function of tech organisations – have grown in headcount by about 9 percent since 2021 within traditional enterprises and are projected to continue growing at the same rate despite the downturn.

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15 social media and technology trends for 2015

Practically Perfect PA

LinkedIn can and should be used as a resource for training, particularly for assistants who are not included in their organisation’s training budget. If your organisation isn’t already using collaborative software expect this to happen at some point next year. The end of hardcopy board papers?

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

We started by asking this question: What tech tools (office machine, gadget, hardware, software or online tools) could you not live without, why and where can we find it?    You will find hardware, software and cloud (internet based) solutions mentioned in this post.  A Self-Hosted Wordpress Blog. It is FREE to use!

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Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox. Heaton, who works for global software giant, SAP, writes ServantofChaos.com from Sydney, Australia.

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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

Thanks to Peter Coombs of FRONTLINE Training & Consulting. Staple the cards into a little notebook, one card per page. If I meet someone at an event or training session and obtain their business card, I jot down something about that person or the conversation we had to trigger my memory next time I look them up.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. The four examples above are good examples of broad categories of customer service frustrations.