Laughing all the Way to Work

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Why doesn’t the IT Person Believe me?

Laughing all the Way to Work

They are looking at it from a hardware point of view and we are looking at it from a software user point of view and sometimes we just don’t understand each other. I think where the communication fails is when they don’t realize that we as the users know the software programs we use and what we want them to do.

UPS 100
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Successful Resumés

Laughing all the Way to Work

Administrative support utilizing strengths in typing, speed, accuracy, software programs and organization to provide high quality services to professional staff in a legal environment. Highly skilled typist with excellent knowledge of various computer software programs. Customize this paragraph to the job you are applying for.

Resume 100
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Preparing Your Resume

Laughing all the Way to Work

Administrative support utilizing strengths in typing, speed, accuracy, software programs and organization to provide high quality services to professional staff in a legal environment. Highly skilled typist with excellent knowledge of various computer software programs. Recent experience as a legal assistant in a major law firm.

Resume 100
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There's nothing wrong with asking for "Help"!

Laughing all the Way to Work

She is great with software programs (self-taught) and usually knows the answer to my problems, or knows where to find it. Well, I am very fortunate as I just call my sister. We actually joke about it when I call her, I say "Is this the Excel Helpline?"

2007 100
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Using Your Contact Cards as a Secretarial Manual

Laughing all the Way to Work

I have also added a subfolder called "Technical Support" and put things in there when I learn something new with respect to software or Helpline phone numbers or webpages. I find it very helpful, especially for the things that you don't use on a regular basis.

Filing 100
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Becoming a Go-To Assistant

Laughing all the Way to Work

Become an Expert Don't always rely on the IT staff for help with software issues. Educate yourself on the software programs you use. If I write it down the first time, I probably won't have to ask again (which your new co-workers will appreciate)”. Microsoft offers on-line tutorials. And there is always the Help feature.

Fax 100
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What should you expect when you start a new job?

Laughing all the Way to Work

There is a certain expectation that if you take an admin job you have the basics such as typing, meeting organization and a knowledge about certain software programs. You don't want to give your boss the impression you don't know what you are doing.

Learning 100