Small Business Labs

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InboxQ's Excellent Twitter Q&A User Survey

Small Business Labs

I wasn't familiar with InboxQ until I saw a reference to a survey they'd done in Entrepreneur's Why Savvy Businesses Field Customer Questions on Twitter.  " Because of our blog, we get sent a lot of surveys to review.    To be honest, most are poorly done.    InboxQ&A did not do this. 

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Pet Obsessed Millennials Pamper Their "Fur Babies"

Small Business Labs

In honor of this auspicious occasion, t hey released a set of survey results on pet owning millennials. Other interesting findings include: 92 percent of millennial pet owners purchase gifts for their pets, such as toys, clothing and treats, with more than half (51%) purchasing a gift for their pet at least once a month.

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The Paradox of Increasing Business Travel; Skift's 2020 Travel Trends

Small Business Labs

Platforms Simplify the Ancillary Purchase Process. The chart below illustrates the fact that 9 out of 10 business executives surveyed agree with this. Designing Great User Experiences to Boost Adoption. Travelers Demand an End-to-End Experience. Winning the Price, Loyalty, and Experience Trifecta. Expanding the Sharing Economy.

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Growing Direct Selling Industry Employs Over 20 Million Americans

Small Business Labs

  According to the DSA the top motivations include: Being able to purchase products one likes at a discounted price (62%). A Bloomberg Government survey found that 77% of direct sellers are highly satisfied.  Flexibility and work-life balance (65%).

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Retail and the Growing Experience Economy

Small Business Labs

The New York Times article Stores Suffer From a Shift of Behavior in Buyers  covers the growing consumer trend towards purchasing experiences over objects. Of course, this is not a new trend. The 1999 book The Experience Economy covered this shift in detail.

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Consumers Willing to Trade Personal Data - But Be Careful

Small Business Labs

According to a recent Click Fox survey , most consumers are willing to trade personal information to companies in exchange for some sort of value.  Their survey said 71% would share their location information for giveaways/discounts or improved service.   Also, 84% expect companies to know their purchase history.

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Tablets Taking Over at Work - And at Home

Small Business Labs

 It covers an IDG Connect study showing that 71% of 3000 IT and business professionals they recently surveyed owned tablets.  Key quote: "80% of the IDG Connect survey respondents who do not own a tablet intend to buy one in the next year. . " This is not surprising.