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What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Customer feedback comes in many forms. Look at the internal flow of resources and information as the customer makes that journey.

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IRS releases details on how to withdraw ERC claims

BMT Office Administration

The IRS has kept its promise to provide relief to employers that filed Forms 941-X to claim the pandemic-era employee retention credit for which they aren’t eligible. 14, the day the IRS imposed a moratorium on processing Forms 941-X on which the credit is claimed, but who haven’t yet received their ERCs.

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Defining a four-day workweek and assessing the impact

BMT Office Administration

Three to four months out: Roll out the information to employees. One month out: Prepare FAQs for employees and be available to answer last-minute questions. Maryland Maryland is the first state we’re aware of that’s willing to put its money—in the form of a tax credit—where its mouth is.

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IRS provides additional information on IRIS system

BMT Office Administration

The IRS is so serious about IRIS, its new simplified e-filing platform for information returns, that it’s convening monthly working group meetings over the internet. IRIS’ next phase will include forms in the 1097 and 1098 series, 5498 series, and Forms 3921 and 3922. Payee information can’t be saved. helpmail@irs.gov.

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Creating Happy Customers: 3 High Impact, Low-Cost Techniques That will Make ‘Em Smile

Small Business CEO

Create an FAQ Page. Ensure you maintain your FAQ list and update it regularly as your products evolve and you notice that more people are asking a particular question or are inquiring about a specific topic. Don’t make the search for your contact information feel like trying to find a needle in a haystack!

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Why You Need a Productivity Gestalt

Productivityist

For those of you that don’t know what a “gestalt” is, think back to Voltron, Transformers, or Power Rangers — the term was adopted by fans to describe the combined forms of the vehicles or robots on teams (like the Aerialbots and Constructicons, for example). Let’s look at Voltron, for example. Enter Productivityist.com!

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How I Face Scary Stuff: The IDEA Criteria

Productivityist

In fact, it should complement it in some form or another.) Or perhaps it gives me an informed willingness to take on new things rather than stay still and do the same old things. Here’s what an idea must fulfill in order for me to move forward with it: Ideals that I hold must be upheld by pursuing it.