Office Dynamics

APRIL 18, 2015

How to do it all. Will you be joining us for this free event? . Register here. superwoman working women'

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Strategies for communicating with your executive to reduce stress for everyone—including you! As mentioned, we’re here for you as well. Absolutely.

Travel 100

Travel Administrative Professionals Agencies International 100

Laughing all the Way to Work

JUNE 26, 2008

Do people pay attention to our table etiquette when we are entertaining a client, having a lunch interview or when we are at a work function? There are etiquette schools that teach business executives , and others who want to invest in their career, how to act in public. Work functions can sometimes be stressful to know what to say.

Etiquette 100

Etiquette Restaurants Interviewing Forms 100

Office Dynamics

DECEMBER 15, 2014

The post Our Totally Free Thank You Gift appeared first on Office Dynamics.

Gifts 100

Gifts 2014 Collaborate 2015 100

Office Dynamics

MARCH 17, 2017

They lose all perspective and let their stress filter into every interaction and behavior. We know that investing in a comprehensive training program like World Class Assistant is a big decision. Remember that the wow factor can be both seen and heard. Embrace Serenity.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

On The Job

AUGUST 25, 2011

Even without the bill, Alicea says many companies are beginning to take steps to reign in workplace bullying because of its bottom-line consequences: Bullying can cost a company $83,000 a year from absenteeism and stress-related issues. But businesses may have another incentive to offer such training. Ask for dignity and respect.

2003 100

2003 Etiquette Training Email 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.

2010 100

2010 Stress Resume Cover Letter 100

Office Dynamics

APRIL 26, 2016

Stress reducer. Intuitive. A mind reader. Approachable. Technically proficient. Director of office operations. Manager of your executive’s work life. I’m sure you get the picture. Working in this profession can be very rewarding, if you choose to step outside of your comfort zone and take risks.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Office Dynamics

JUNE 22, 2016

Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. Create a Strategic Partnership with Your Leader. Master Exceptional Leadership One BOLD Step at a Time. Create a Career Portfolio and Demonstrate Your Worth. Leading Boldly…Shining Brightly – Mind Set vs. Skill Set.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Learning 189

Stephanie LH Calahan

MARCH 25, 2011

Thanks to Peter Coombs of FRONTLINE Training & Consulting. If I meet someone at an event or training session and obtain their business card, I jot down something about that person or the conversation we had to trigger my memory next time I look them up. Not Worth Stressing Out About. The business cards? Business Card Cache.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Service Untitled

AUGUST 5, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Service Untitled

AUGUST 10, 2010

Training is based on practice, practice, practice. Training should concentrate on ways to stay calm when an angry customer lashes out, how to choose the response action that will best suit the situation, and innovative ways to bring those volatile interactions to a polite and positive close.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 13, 2010

In a stressful time, consumers will spend discretionary money on experiences they know they will enjoy.&# .&# People relate to affordable prices, cost efficiency, and good management. That’s what keeps all of us coming back. The poll summed up the report by stating; “Be familiar and reliable.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Service Untitled

FEBRUARY 26, 2010

Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction. When the general restaurant traffic has decreased nationally by 4%; Panera boasts that their business has increased by 2%. It certainly seems the Panera “way&# is a success.

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

MAY 27, 2010

Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. It does this by separating frequencies and qualities of the person’s voice through wave length intensity and modulation which is the pattern of pitch changes in connected speech. The program claims a 75% accuracy rate.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Laughing all the Way to Work

JULY 9, 2010

Before I left I went over my checklists a few times to make sure I had everything and it was stress free each day as I reviewed the lists and checked off the items to bring. The meetings were stress free and I was able to depend on my checklists and templates. It will make my life easier.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2010

I sent another assistant a comical card about being stressed out at work. We work in a very busy office so it was a nice surprise for her to receive it and helped put the stress of the office in perspective. She loved it! I dont often promote any businesses from my blog, but I thought this one was worth talking about.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

Good time management skills can help reduce confusion, stress, and even workload levels, so there are many benefits to making sure that time is well spent. Check: How much time is spent on e-mail? Manage: Try scheduling e-mail checks every two hours to minimize time spent with the e-mail account open.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 15, 2010

As a customer care trainer, I realize the importance of stressing employee satisfaction. Some companies fail to see the connection between the two, and that is when they lose talented people, or they have a company offering mediocre service.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Laughing all the Way to Work

FEBRUARY 20, 2010

Minute taking definitely isnt easy, but it doesnt have to be stressful. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Lets enjoy our day together.©

Time Zones 100

Time Zones Agenda IAAP International 100

Service Untitled

JULY 26, 2010

It stresses the importance of a strong relationship between patients and health care providers. It has three major goals, and for the first time provided patients with some level of customer service. The law intended to help patients feel more comfortable in the US health care system.

Customer Service 40

Customer Service Medical Health Etiquette 40

Laughing all the Way to Work

MARCH 20, 2010

Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

MARCH 24, 2009

It is a lot less stressful for customers when there are lots of employees around who are happy to answer questions. If you had a question for them, they were almost always very nice and almost always very knowledgeable. Disney does a lot of research.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Laughing all the Way to Work

JANUARY 19, 2009

Tools Options Preferences E-mail Options Advanced E-mail Options Unclick “Suggest names while completing To, cc and bcc…&# My life is much simply now with less stress. Training On-line 10 Things = Frustration "Mom, I'm sick!" I shut it off! January 20, 2009 Foley-In-Charge said. How important is it, really?

Time Zones 100

Time Zones 2009 IAAP International 100

Laughing all the Way to Work

OCTOBER 4, 2008

Posted by Patricia Robb at 11:37 AM Labels: Administrative Assistant , kings and queens of the office , problems , professional assistant , royalty , stresses at work Reactions: Newer Post Older Post Home Join me for a Webinar, Sept. Perhaps even on a little royalty as you pass their way. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 14, 2009

This does increase the preparation time, but on the day of the meeting it goes very smoothly with no stress. I was wondering what type of experience or training does one need to aquire to support a Board of Directors? Then it is a simple matter of filling in the blanks on the day of the meeting. June 16, 2009 Ericasaid.

Agenda 100

Agenda Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 19, 2009

Much easier than searching in Outlook and less stressful. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 29, 2009

Humour is a powerful stress reliever if done in good taste, but timing is everything. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

SEPTEMBER 6, 2008

As an aside, pen and paper will suffice if I have to, but you can see that the checklist can help avoid any unnecessary stresses from happening. Another thing to put on your checklist if you are using a laptop is a memory stick. A memory stick is my back up if my laptop and I part ways.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Office Dynamics

SEPTEMBER 15, 2015

Assistants go out on a limb so their bosses won’t have to lift a finger. Excellence for them is not just a goal, but a habit. This infographic is part of a series celebrating administrative excellence. Find out more at ‪ #‎BehindTheSuccess‬: The post Anatomy of an Executive Assistant Infographic appeared first on Office Dynamics.

Goals 100

Goals AT&T Administrative Professionals Etiquette 100

Office Dynamics

NOVEMBER 23, 2015

It’s hard to believe another year is nearly over. Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Perhaps you can relate to those feelings?

2015 100

2015 2016 Holidays Administrative Professionals 100

Laughing all the Way to Work

MARCH 29, 2009

An interview can be as stressful on those conducting it as on the person being interviewed if the conversation does not flow. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Service Untitled

APRIL 19, 2011

The agent could tell I was stressed, and she accommodated me in what I considered to be ‘double time’ in order to reschedule and reconfirm my flight. Emotional intelligence imparts a clarity in thinking and the ability to keep one’s composure in the most stressful situations. states Joe W.

Customer Service 40

Customer Service Medical Stress Travel 40

Laughing all the Way to Work

DECEMBER 12, 2008

One of the things they stressed was to hire well. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My former boss gave me an excellent reference on paper and by phone.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 10, 2008

You will also feel more in control of the situation and less stressed. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP International 2008 100