Virtual Moxie

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Email/Domain names--make 'em easy!

Virtual Moxie

Stay away from email! They’ve created an email naming convention that, for me, is beyond stupid. And when he was creating an address for her, what email address did he give her? We (and the tech we use) has moved so far beyond the days when it was “strange” and “uncommon” to have an email address or a domain.

Email 100
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Expand What Over-delivering Means to You in Order to More Easily Make it Happen

Virtual Moxie

It's, “stalking your email.” And I’ve seen people say that for the sake of productivity I should only check/reply to email 2x each day. If the main way I communicate with clients is by email, how do I over-deliver when there’s such a lag in dealing with email. to every email by the end of the next business day.

Email 100
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Stop Struggling; Start Scheduling!

Virtual Moxie

The examples I gave above, that use words like "later today" and "as soon as you can" are all examples of implicit agreements. Every task, every appointment, every check for voicemail (return calls twice daily), every email check (check email three times each day), every break… everything. Make only explicit agreements.

Calendars 100
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Why Worry About Ethics?

Virtual Moxie

A Framework for Thinking Ethically * Chris Bauer's Weekly Ethics Thought (delivered via email) Ethics in your VA practice It's critical to developing trust with clients that they believe that you will behave in an ethical manner at all times.

2003 100
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Whenever You See Two Options, Choose the Third

Virtual Moxie

Do you have an example? Do you have an example? Using this case as an example, I''d suggest that a VA ask the client if his list was meant to be intimidating and invasive. If so, is this at the normal billing rate? How do you bill and when do you expect payment? Learning My Business a. Do you learn difficult concepts quickly?

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Taking a chance

Virtual Moxie

Whether it's the VA who scored big by having the moxie to swap some dollars from her rate for big gains in the mentoring department and other growth opportunities, or the VA who nabbed a celebrity client because she had the moxie to email the celebrity directly and broach the topic, chance takers are getting stuff done in big ways.

Mentoring 100
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Virtual Moxie - The Cure For The Common Virtual Assistance.

Virtual Moxie

Stay away from email! Stay away from email! We communicate almost exclusively via email, so I SEE what they're asking me to do, but somehow, they say I'm not understanding. Email – which prevents you from getting any non-verbal or paraverbal cues. Stay away from email! On Justin Bieber. I have two clients.

2011 100