The Small Business Blog
OCTOBER 17, 2011
The weekly top 5 tips post is always full of helpful hints and advice for small, home and micro business owners. 1. The most important rule to abide by when dealing with awkward customers (and also potentially the hardest one to stick to) is to remain patient.
Customers Rock!
OCTOBER 18, 2011
Today’s post is written by a guest blogger, Harry Rollason. Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers. Here is some food for thought from Harry.
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Small Business Labs
OCTOBER 18, 2011
The Boston Consulting Group (BCG) is forecasting a major uptick in U.S. manufacturing. Key quote from their most recent study: "Over the next five years, a U.S. manufacturing renaissance in home appliances, car parts, and other sectors could accelerate—boosting output by $100 billion and adding 2 million to 3 million jobs." There are currently about 11.7 million manufacturing jobs in the U.S. - down from over 16 million in the late 1990s. To paraphrase our Vice President, a
Office Organization Success
OCTOBER 16, 2011
These days the website of choice for many business owners is a simple WordPress blog site, for a variety of reasons: They’re so easy to maintain and update. You can really show off your expertise by posting on a regular basis. Blog posts don’t need to be very long – approx. 200-350 words. If you have some important information to share, you can instantly create a post – no waiting for your next newsletter to make your announcement!
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Virtual Moxie
OCTOBER 18, 2011
Aha! Another question from Pick Anastacia’s Brain , the service where you get to ask me anything for free, if I can use it here on the blog.or for a very small sum of money if you'd prefer to do it privately. :). Monica wrote: Y ears ago, being a VA was generally about administrative tasks; coordination, newsletters, travel, research, proofreading, a bit of ghostwriting, etc.
Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
On The Job
OCTOBER 20, 2011
I think lot of the career "snobbiness" from the last decade is about gone. It used to be that taking a job at McDonald's was something to be joked about. Now, you see former investment bankers and college graduates vying to get a job at McDonalds or anywhere else that can help them earn a paycheck and put food on the table. I've always respected the worker bees of this world, no matter what they do.
Stephanie LH Calahan
OCTOBER 19, 2011
Yesterday was a day of travel for me. Up at the crack of dawn, a few car rides and two plane rides and I was at my destination. My first flight was on a very small plane. My dad would call it a "puddle jumper." As I was waiting for the plane to take off, I had the opportunity to observe our solo flight attendant getting ready for the flight as well as her operation procedures during the flight. It was truly artistic to watch!
The Small Business Blog
OCTOBER 20, 2011
I can’t help but wonder if “SME” or “SMB” are politically motivated terms to deceive the public? Surely when you talk about businesses you want to find categorizations that make sense?
Office Organization Success
OCTOBER 16, 2011
These days the website of choice for many business owners is a simple WordPress blog site, for a variety of reasons: They’re so easy to maintain and update. You can really show off your expertise by posting on a regular basis. Blog posts don’t need to be very long – approx. 200-350 words. If you have some important information to share, you can instantly create a post – no waiting for your next newsletter to make your announcement!
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Virtual Moxie
OCTOBER 21, 2011
You have the right to… work with people who completely see the value you create in their lives. . Why waste time on people who don't get it--or you? . .
Eco-Office Gals
OCTOBER 20, 2011
Saving the environment is enough of a pleasure to keep us switching lights off and putting less water in the kettle, but there is another great reason that many people seem to either miss or ignore: money. The onus is rightly put on saving the only rock we have to live on, but there is more money to be saved than many people realize – and that’s enough reason to get more people on the green eco-wagon, is it not?
The Small Business Blog
OCTOBER 19, 2011
Are you compliant with your software licensing? In the day-to-day running of a modern business, IT is now omnipresent, so it makes sense that managing, controlling and protecting a company’s software assets is also high on the agenda.
Office Organization Success
OCTOBER 17, 2011
Join Myself and 37 Unique Global Experts as they Reveal Cutting-Edge Systems so YOU Can Go Big & Enjoy the Reason You Started Your Business in the First Place (can you even remember?)!”. In a hurry? Click Here to find out more: www.gobig2day.com. October 24 – November 4, 2011. “Go Big! & Enjoy Why You Started You Business in the First Place”.
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Productivity Bits
OCTOBER 19, 2011
Copyright © 2011 Productivity Bits. Visit the original article at [link]. Guest Post. I t’s getting more feasible with every passing day to work from home – the Internet has enabled thousands of entrepreneurs to be successful with home-based businesses. Creative companies are also finding ways for their employees to telecommute. Central to a successful work-at-home strategy is getting your home office set up properly.
Virtual Moxie
OCTOBER 19, 2011
If being responsible comes, in your thinking, with being blamed, shift it. Think instead that it means being response-able….able to respond, help and find solutions when there’s a need, and regardless of how the need came to be. There's plenty of time to figure out the "why" later. . . .
The Small Business Blog
OCTOBER 19, 2011
I was with a client yesterday morning running a future thinking and strategy workshop for their directors. In the workshop we discussed how the creation of content is becoming increasingly important to help us get found, to get recommended and to build credibility in the world that we know live.
Stephanie LH Calahan
OCTOBER 17, 2011
What do you think of when you think of the word "clutter"? Do you think of the piles of papers on your desk (and/or floor)? Do you think of your over stuffed closet? Do you think of your schedule, stuffed to the max with obligations? Clutter is often represented by piles of stuff, but did you know there is a psychology of clutter? Have you ever had someone come to your space and help you get it cleaned up and organized, only to find that it was a big mess a few weeks or months lat
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.
Small Business Labs
OCTOBER 17, 2011
Last year we reported on the growing interest in developing biotech coworking labs. The effort we reported on has come to fruition. bioCurious , a 2400 square foot coworking lab, is now open for business in Silicon Valley. According to their blog , at bioCurious you can: "Make genetically-engineered bacteria, sequence DNA, find the tools to get your bio-project growing, or make friends with amateurs and experts in the community." Membership includes "
Make or Break Moments
OCTOBER 19, 2011
Last week I spoke at the Fastbreak Breakfast hosted by the Canton Chamber and Aultcare. The topic was social media strategy and as part of my speech I have the participants think about their 30 second commerical in terms of the 140 character restriction of most social sites. You have to be focused. People don’t [.].
Office Dynamics
OCTOBER 20, 2011
CONSIDERATION. By Nancy Fraze. “Consideration for others can mean taking a wing instead of a drumstick.” – Garth Henrichs. Consider whether or not you are a considerate person. The definition of considerate is, “having or marked by regard for the needs or feelings of others.”. Do you stop and consider how you affect others in your office? Do their needs always drown under the seeming urgency of yours?
Job Advice Blog
OCTOBER 15, 2011
Once upon a time, a high school diploma was enough to get a good executive job. Today, the quality of the MBA degree itself has become determinative. Current expectation is that a high-level manager demonstrate strong technical skills, mastery of soft skills, and extensive abilities to manage, influence, interface with, and negotiate with a wide [.].
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.
Small Business Labs
OCTOBER 20, 2011
We get a lot of questions about what information sources we use in our trend analysis work. A couple of months ago we posted on our favorite trends sources. We also follow several of the major consulting firm thought leadership sites. For example, yesterday's post on trends featured infromation from Bain and Company and tuesday's post had info from the Boston Consulting Group. The consulting firm sites are interesting because they do sophisticated
Virtual Moxie
OCTOBER 20, 2011
A client has the right to… be advised, in advance, of your availability. . This is not the same as a client having the right to tell you when to be available, which is absolutely inappropriate. One of your top goals needs to be letting a client know, at all times, that she's safe with you. That you're not going to skip out on her and head off to Bora Bora without a word.
Stephanie LH Calahan
OCTOBER 19, 2011
Once a month, I share links to a number of different blogs and sites. Today, you can see content on: Section Title. T - --. Note on Frequency of This Post. I used to publish my Link Lineup every other Wednesday. I heard from many of you that you'd prefer to have the aggregation a little less frequently, so I'm going to try this monthly format instead.
Productivity Bits
OCTOBER 17, 2011
Copyright © 2011 Productivity Bits. Visit the original article at [link]. Guest Post. W hen it comes to productivity many business are always looking to improve, you want to offer the best service at the best price and one way your business can achieve this through outsourcing. Outsourcing can help any business in a number of ways, whether you’re looking to streamline down and outsource non-essential parts of your business or maybe you just don’t have the time and resources in-house so you need
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha
Small Business Labs
OCTOBER 19, 2011
The Great Eight: Billion Dollar Growth Trends to 2020 is a fascinating look at macro trends from the elite consulting firm Bain and Company. Bain's primary business is strategy consulting at the highest levels of world's largest corporations. Because of this, they look at trends from a "where's the money" point of view and each of the their Great Eight trends is expected to generate at least $1 trillion (yes, trillion ) in global GDP over the ne
Virtual Moxie
OCTOBER 17, 2011
Get good at recognizing what you're doing that's just busy work, and what you're doing that's purposeful and/or meaningful. Do far more of the latter than the former to strengthen yourself professionally (and personally!). .
Office Organization Success
OCTOBER 18, 2011
As many of you know, I’m currently back home in the UK; home happens to be Birmingham — England’s second city! It’s such a contrast to where we live in Ohio, and Sam and I love having access to so much fun, right on our doorstep! Being back home though has meant a significant change in my work schedule. Whilst I’ve been able to scale back work commitments, it doesn’t mean I’ve been completely out of the business loop.
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