Sat.Apr 24, 2010 - Fri.Apr 30, 2010

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The Importance of Customer Listening

Customers Rock!

(Note: This post is a reprise of an earlier Customers Rock! blog post, and one that was very popular with my readers. As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. Important to listen via all channels!). Are we putting up walls between the enterprise and its customers?

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How to be content with what you have

Ian's Messy Desk

Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Home About Contact Me Links Sitemap How to be content with what you have Posted by Ian McKenzie Written on April 26, 2010 If youre new here, you may want to subscribe to my RSS feed. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting! Do you remember buying your first car?

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Grow Your Productivity by Hours a Day

Stephanie LH Calahan

Productive & Organized Home Contribute to P&O! Archive Network with Steph Is This You? Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  What is your 20? A few days ago, my blog post on Self-Discipline and Productivity - How to build self-discipline was being re-tweeted and discussed on Twitter.  Here are a few comments:   Ileen

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Planned European Webserver Outage

The Small Business Blog

E-Mail me or follow me. Benefits of Online Software for Small Business. Concentrate on your business, not your office. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes. Starting a Small Business? On-Demand Small Business Infrastructure™ allows you to run your business online. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Create a Customer-Focused Social Media Strategy » Make or Break.

Make or Break Moments

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum Articles Return Customers Ritz Carlton Gold Standards of Service Categories Attitude Books Boss Moments Child Moments Communication Connecting Moments

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Admin Admin, a blog-a-thon inspired poem by a fellow admin

Office Dynamics

The 2nd Annual Blog-a-thon has been a great success all throughout the month of April. We are so thankful to have such active and inspiring readers, and members of this site. Please continue to visit this blog throughout the year! We post new messages like the ones you have read here this month frequently. If you ideas for this blog, please share them with us!

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Is Your Small Business Worth Shouting About?

The Small Business Blog

E-Mail me or follow me. Benefits of Online Software for Small Business. Concentrate on your business, not your office. Outsourcing Options For Small Business Focus on your business, timeshare professionals. Starting a Small Business? On-Demand Small Business Infrastructure™ allows you to run your business online. Enhance Your Work-Life Balance Have it all your way – family, friends, work and most of all a life!

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SEO, Keyword and Competition Research Services for Websites

Andrea Kalli

Home Services Keyword Research, SEO, and Backlink Strategies for Link Building SharePoint Services Training Internet Marketing Assistant Microsoft Outlook Podcaster’s Corner Admin Assistance WishList Member and Wordpress Membership Sites New Client Questionnaire Info Contact Andrea Andrea’s Bio Code of Ethics Blog Testimonials Search View All Blog Posts Events Calendar Hourly Rate / Discount Bundles Contact Apr 27 SEO, Keyword and Competition Research Services for Websites By AndreaK

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11 Halos: Epicenter

Loosely Speaking

Baseball at its best: the minor leagues. The third week of April has us watching the Rancho Cucamonga Quakes in the California League. The heart of the game is this great crowd of little leaguers, knitters & crocheters at an impromptu stitch-n-pitch and, best of all, watching our very own third baseman signing autographs for little kids before the game and then going yard during the game.

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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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Admin Admin, a blog-a-thon inspired poem by a fellow admin

Office Dynamics

The 2nd Annual Blog-a-thon has been a great success all throughout the month of April. We are so thankful to have such active and inspiring readers, and members of this site. Please continue to visit this blog throughout the year! We post new messages like the ones you have read here this month frequently. If you ideas for this blog, please share them with us!

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Top 5 Tips for Safe Business Travel

The Small Business Blog

E-Mail me or follow me. Enhance Your Work-Life Balance Have it all your way – family, friends, work and most of all a life! How to be successful and eco-friendly. Making your small business carbon neutral. Outsourcing Options For Small Business Focus on your business, timeshare professionals. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.

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How To Train Your Brain

Brilliantly Better

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact How To Train Your Brain by dragos on April 29, 2010 · 14 comments in Digital Tools , Personal Development Tweet You’d better relax and set aside some time for yourself, because this post is going to be rather long.

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The Procrastinator's Guide to Writing | Men With Pens

Men With Pens

28,759 On-target web design and copywriting to help you hit the bulls-eye of success Home How-to Books Our Services Portfolio FAQs About Us Archives Contact Us Better Blogging Guest Posting Better Books Better Business Better Design Drive-by-Shooting Sundays Better Writing 7 Deadly Fears of Writing Fiction Writing How To Write Website Content The Way of Writing Way Off Topic Announcements The Procrastinator’s Guide to Writing That Thing You Need to Write Written by James - 29 Comments Phot

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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Succession Plan - Does Your Company Have One For You?

Office Dynamics

Whether you’re young, middle aged or nearing retirement do you or your company have a succession plan for you? Why should you care? Because where are you going without a map. Where do you want to end up? The questions you can ask yourself are the same ones a company may be looking at and if not, they should. When one looks at a career it needs to be planned out.

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The Networked Enterprise: NASA Video

BioTeams

In the summer of 2009 I had the privilege of speaking to an audience of NASA scientists and researchers at the NASA Research Centre in Langley, Virginia on the topic of The Networked Enterprise and Bioteams in the context of major engineering and scientific enterprises. NASA have very kindly allowed me to publish the full video of my presentation here.

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A Guide To Pursue Your Passion With Success: 14 Essential Steps

Brilliantly Better

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact A Guide To Pursue Your Passion With Success: 14 Essential Steps by dragos on April 26, 2010 · 13 comments in Business , Personal Development , Success & Wellness Tweet What follows is a guest post by my friend Celestine Chua, @celestinechua.

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Ten Tips To Strengthen Your People Skills

Admins4Admins

Secure Your Success With Training, Support And A Network Of Trusted Friends admins4admins.com Building Success One Office At A Time Home Toolbox About Bios Contact Us Blogs Featured Excel 2007 Powerpoint 2007 Word 2007 Business Letters Networking Opportunities Professional Growth You are here: Home / Blogs / Ten Tips To Strengthen Your People Skills Ten Tips To Strengthen Your People Skills 2 Comments Filed under Blogs , Featured , Professional Growth This post is provided by S tansbury Staffing

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Succession Plan - Does Your Company Have One For You?

Office Dynamics

Whether you’re young, middle aged or nearing retirement do you or your company have a succession plan for you? Why should you care? Because where are you going without a map. Where do you want to end up? The questions you can ask yourself are the same ones a company may be looking at and if not, they should. When one looks at a career it needs to be planned out.

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Keeping Your Customers Close

Small Business CEO

It goes without saying that a small business owner strives to have solid customer relationships. That is the goal of any business. But, with all the competition, especially from large competitors with more resources, small businesses can feel particularly vulnerable to poached clients, negative feedback, or lackluster sales. To help you level the playing field, we put together some tips that will help you engage and retain your customers online.

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Get Organized: #1 Productivity Tip (And It Takes Less Than 2 Minutes!)

Get Organized!

Organizing Tips | Organizing Products | Organizing Services Thursday, April 29, 2010 Get Organized: #1 Productivity Tip (And It Takes Less Than 2 Minutes!) As a professional organizer, I always get asked: How can I be more productive? How can I get more stuff done everyday? These are both great questions, and the answer lies not in what you do but how you think.

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Why a Single Phone Line is All You Need

The Marq

TheMarq A Human Perspective on Business and Life Why a Single Phone Line is All You Need Technology Review I’m writing today about the use of a single phone line for all business and/or personal phone and SMS communication. Specifically, I’m writing about Google Voice. This type of service is often referred to as part of a Unified Communications (UC) platform.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Business Ethics, Time for the Assistants to Chime In

Office Dynamics

This is a guest blog posting from Office Dynamics Certified Trainer and Speaker, Sue Robach. Business Ethics involves the study of moral (right or wrong) issues and choices in the workplace – and the many gray areas. This term indicates that the behaviors being demonstrated may not be considered ethical or unethical or right or wrong. Whether the behavior is considered right or wrong depends on the situation and the intent of the person doing it.

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A New Way To Think About Bribery-Based Business Models

Small Business CEO

It seems like every week, I hear about another start-up with a bribery-based business model. Some genius decided that they can pay people to visit their web site, and that this would somehow evolve into loyalty. But sure enough, a few months later, they all vanish just as quickly as they appeared. The simple fact is that bribing customers works about as well as paying money for genuine friends.

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Service Untitled» Blog Archive » Customer complaints to be.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer complaints to be addressed by airlines Cheryl April 29, 2010 Angry Customers , Customer Service 1 Comment New travel regulations formulated by the Department of Transportation become effective tomorrow on April 29th and will help US airlines better serve travelers.

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Stepping It Up – What’s Stopping You?

Denise Aday

Continuing reflections on IVAA Live Summit 2010 (#IVAA10) … The first break-out session I attended was Donna Toothaker’s “Discover What’s Stopping You from Creating that Six-Figure VA Business You Desire”. Many of us have clients that are at or beyond the six-figure mark. But as virtual assistants – even if we’re running a multi-VA business – we have trouble breaking away from five.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha