January, 2011

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Virtual Moxie - The Cure For The Common Virtual Assistance.

Virtual Moxie

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

2011 162
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Commonly Misspelled Words

Office Dynamics

Commonly Mispeled Misspeled Misppeled Misspelled Words. By Nancy Fraze for Joan Burge. Nothing says “professional” like a perfectly written document without glaring errors! In order to excel within our chosen profession, we need to continually improve in this area. No matter how well or how poorly we spell, we can improve each year through practice and planned growth.

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New Facebook class from VAClassroom

Loosely Speaking

Facebook just keeps changing. It can be very confusing to stay current with how things work and if you’re supporting clients who need help in this area, the onus is on you to spend considerable effort to stay on top of the latest changes to this ubiquitous social media. VAClassroom has made a big effort to keep abreast of these changes and is offering a great class for those new to offering FB support to clients as well as those who’ve been doing this for awhile but would like a rigo

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Setting Customer Expectations

Make or Break Moments

There are times when we can’t take care of a customer when we want to – or when they want us to. I just read an article that talks about the long wait patients experience in the emergency room called Please Make Your Customers Wait! The author, Barry Moltz, offers three suggestions for how you [.].

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How to Choose a Good Topic for A Speech

Ian's Messy Desk

Image via Wikipedia. At some time, the path to personal success is going to have a stop to give a speech. It could be giving a project update at a staff meeting, selling your product to investors, or speaking to the board of directors. The right topic is key to a successful speech. In some cases, you will be given a specific topic. However, most of the time, you will be given a general type of speech, with the choice of specific topic left up to you.

More Trending

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Top 5 Tips for Small Biz Twitter Beginners

The Small Business Blog

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Remember that you are on Twitter primarily to listen and learn, not to simply broadcast your message to the world. 2. Interaction is the key to success on Twitter. Try to follow other people in your industry and engage with them wherever possible. 3.

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Commonly Misspelled Words

Office Dynamics

Commonly Mispeled Misspeled Misppeled Misspelled Words. By Nancy Fraze for Joan Burge. Nothing says “professional” like a perfectly written document without glaring errors! In order to excel within our chosen profession, we need to continually improve in this area. No matter how well or how poorly we spell, we can improve each year through practice and planned growth.

2011 116
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5 Key Steps to Creating Your Free Taste

Office Organization Success

You’ve done all the hard work in getting your blog site up and running, and you’ve even got a sign-up box on every page of your site. Now all you need to do is get your web site visitors to part with their name and email address so that you can start and build your database of potential clients. But the question is … how do you get them to do this? The answer – provide them with a very compelling reason to give you their name and email address with an irresistible free taste of your work!

2011 158
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Melody Practically Sings Her Menu

Make or Break Moments

Had a business lunch at the Crooked River Grill on Thursday. Melody was our waitress and she greeted us with warmth and enthusiasm. She engaged us in conversation and her interpretation of the menu was nothing short of epic! I had to stop her half way through her explanation of the menu that she’d interpretated as [.].

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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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Interview Questions Reveal Employer’s Concerns

Job Advice Blog

You can address an employer’s concerns via your interview answers only if you understand where the concerns are coming from and what the employer wants to explore. Interview questions can be grouped by the interviewer’s needs. So, what are such needs? Similar to a personal investment, employers need to do their due diligence in order [.].

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Real Talk Conference Call

Loosely Speaking

Besides operating my business, Loose Ends, another professional activity I head up, along with my colleague Tara Fort is Arizona Virtual Associates (AZVAs). It’s a virtual water cooler for entrepreneurs, self-employed business support service providers, small business owners, and in particular, Virtual Assistants. AZVAs activities include: our monthly podcast (resuming in February), and accompanying newsletter, occasional face-to-face networking and educational events, a discussion listse

Resume 109
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My first Twitterview with @marciahoeck - Decisive Productive.

Stephanie LH Calahan

Productive & Organized Home Contribute to P&O! Archive Network with Steph Is This You? Work With Stephanie « 6 Tools to Help You Manage Large Projects with Local & Virtual Teams | Main | Monday Motivation - Michael Jordan on Failure » My first Twitterview with @marciahoeck - Decisive Productive Action Taken A little while back, I wrote to you about my theme for this year: decisive productive action.  One of the things I mentioned was that I was not going to let perfectionis

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What Does Your "Brand" Advertise?

Office Dynamics

What Does Your “Brand” Advertise? By Nancy Fraze for Joan Burge. One of the many very valuable lessons I learned at the 2010 Annual Conference for Administrative Excellence concerned “personal branding” as taught by Joan Burge in one of the general sessions. She challenged us to think about and subjectively assess what our “brand” advertised. It’s not a matter of “if we advertise” it is “what we advertise.

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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Myers-Briggs Prayers

Ian's Messy Desk

This is not an original piece; the list is posted around the Internet in numerous places. If you are unfamiliar with Myers-Briggs you can read the basics here. If you want to know what your type is, you can take a quick on-line Myers-Briggs test at Human Metrics. Incidently, I am ISFP—Introverted, Sensing, Feeling, Perceiving. ISTJ: God, help me to relax about insignificant details beginning tomorrow at 11:41:23 a.m.

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Customer Experience Conference Next Week: NetPromoter

Customers Rock!

I was recently contacted by the team running the Net Promoter Conference in Miami Beach next week, February 3 and 4. If you are a customer experience or other customer-centric professional, this is one event you should consider attending. I was fortunate enough to be able to interview Richard Owen, CEO of Satmetrix (who I have interviewed previously on Customers Rock!

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Avoid Overwhelm When Starting a New Project

Step It Up VA Coaching

by Donna Toothaker. You’ve got an idea for a new project and you are very excited! The thoughts are flowing and you’ve filled several pages with notes about a new product, service, package that you want to launch. Your desk is covered with notes, messages, and things that need doing…NOW! Just how do you keep this big new project of yours off the back-burner, and NOT be overwhelmed?

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7 Tips to Boost Your Memory

On The Job

Blogs such as The Cynical Girl (by Laurie Ruettimann) have generated some entertaining -- and informative -- discussions about what older applicants should wear to an interview. The consensus seems to be that hair dye is a no-no (only professionally-applied highlights, please) and turtlenecks only call attention to your slacking neck skin, not hide it.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Bad Career Advice: Nice Guys Finish Last

Eat Your Career

This post is part of my Bad Career Advice series in which I expose outdated, clichéd, and counterproductive advice for exactly what it is. So, there’s this race, right? A nice guy versus a jerk. Who’s gonna win? According to popular belief, the jerk takes the prize every time. Nice guys just can’t compete. Apparently, all that goodness just slows them down.

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What Does Your "Brand" Advertise?

Office Dynamics

What Does Your “Brand” Advertise? By Nancy Fraze for Joan Burge. One of the many very valuable lessons I learned at the 2010 Annual Conference for Administrative Excellence concerned “personal branding” as taught by Joan Burge in one of the general sessions. She challenged us to think about and subjectively assess what our “brand” advertised. It’s not a matter of “if we advertise” it is “what we advertise.

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What is NFC and What Role Does it Play in Mobile Payments?

Small Business Labs

We've been getting a lot of questions on NFC, so we thought we would do a quick overview post.  NFC stands for "near field communications" and refers to a type of very short range radio frequency identification (RFID) technology.  It's getting a lot of recent attention because Google, Apple and others are planning on using NFC in their mobile payments product lines.   Basically, NFC turns a cellphone into an electronic wallet and payments device.

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Failure Is Always An Option

The Small Business Blog

Talking about business success is always great and uplifting. Talking about business failure not so much, why is that? All too often failure is seen as a bad thing, not as an experience, a valuable lesson or the next important step on the ladder to success. Failure is painful, it dents our ego, but the truth is failure often teaches us more than success.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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6 Tools to Help You Manage Large Projects with Local & Virtual.

Stephanie LH Calahan

Productive & Organized Home Contribute to P&O! Archive Network with Steph Is This You? Work With Stephanie « Listen to Stephanie on Solace Wealth Management on Blog Talk Radio | Main | My first Twitterview with @marciahoeck - Decisive Productive Action Taken » 6 Tools to Help You Manage Large Projects with Local & Virtual Teams I created this super secret (he he - not so secret now) group on Facebook of productivity and organization consultants and it has been a great source of netwo

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How to Think Inside the Box

Ian's Messy Desk

I can overuse a good cliché as much as the next person; and perhaps more so. However, there are a few I dislike and refuse to speak. “Think outside the box&# is one such bad cliché. I cringe whenever I hear people say they “think outside the box&#. In my experience, most people who use that expression have little or no creativity. Genuinely creative people do not refer to “outside the box thinking&#.

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The first question you should ask during an interview.

Job Advice Blog

After introductions and small talk this would be the time to ask a question to start the interview on the right foot. Say it in your own words but this question sets up the interview for you: “What kind of person are you looking for and what are you looking for this new person to [.].

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World Class Deal

Office Dynamics

The World Class Assistant™ program specializes in high-end, high-results training strategically developed for career-minded professionals who want to highlight their excellence. This proven program, highly rated by WCA graduates and attendees, has been newly re-invigorated into a virtual powerhouse of learning and whoa do we have a deal for you! First you may want to check out the course overview.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha