January, 2013

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Moxie Tip 310: How to Let a Client Relationship Go

Virtual Moxie

When you want out, your entire deal is to let the client know, and give parameters for closing out the working relationship. Unless the relationship is toxic (in which case, you want to let the client know you're out TODAY and will mail back anything of hers you have, and send a final invoice), it can go something like this: "Joan, I've decided to take my business in a different direction and we need to wrap up our working relationship.

UPS 125
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5 Growing Green Business Opportunities

Eco-Office Gals

The current White House administration has taken a strong stance on environmental protection and the growth of green business, making it a great time to think about ways that you could open the door to the eco-friendly marketplace, or take your current business in a greener direction. Since the next administration could certainly back-pedal on the current policies, reducing funding and support for green businesses, you might as well strike while the iron is hot.

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GPS Your Career: A Woman’s Guide to Success Radio Show

Office Organization Success

I had the pleasure of being interviewed yesterday by Bonnie Marcus for her GPS Your Career: A Woman’s Guide to Success radio show. The first half of the show was guest Cindy Bates who is the Vice President of Microsoft’s US SMB Organization, and she talked about the technology challenges facing small business owners. I was a guest for the second half of the show, and talked about the challenges of running a small business and using the best systems to support your business.

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Must Have Gadgets for the Modern Entrepreneur

The Small Business Blog

The world of technology is moving at an ever increasing pace, and with it businesses and the people who run them must adapt and take advantage of these advancements. To work effectively in the modern world there a few must have gadgets and some others that are quickly becoming necessities. The following are just a few but for people in different industries there will undoubtedly be others.

Keyboards 157
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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New Year’s Resolutions For Your Business — Making Them Is The Easy Part

Step It Up VA Coaching

by Donna Toothaker. Here we are, already a month into the new year. Did you make any New Year’s resolutions for your business? If so, how are they coming along? Are you still focused, committed and on track? Or are you already starting to feel a bit deflated? If so, you’re not alone. Most people start the year off strong with a laundry list of resolutions, business and personal, only to see them begin to drop off the list one by one as the year progresses.

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Moxie Tip 309: The Best Way to Say Goodbye to Clients

Virtual Moxie

I think that the absolute best way to do it is voice-to-voice (if not face-to-face). If you've had a relationship with the client (as I hope you have), it's the respectful, kind thing to do. The only time I actively support doing it via email is if the client is toxic to you and you know that having a conversation would put you at risk for abuse. There's another time I can see doing it by email (although it might be better, overall, to grow beyond this limitation rather than encourage it by taki

Email 152
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How to Reduce Food Waste at Home and in the Office

Eco-Office Gals

A lot of times, when we toss food into the trash can, we don’t give it a second thought. However, once it is picked up to be taken to our local landfill, do you know what it turns into over time? It becomes methane gas and aside from its direct contribution to global warming, methane gas also contributes to digestive problems and a deprivation of oxygen within our bodies.

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A Grateful Heart is Always Ready for a Miracle

Office Dynamics

What are you grateful for? Tune into our Pillar Huddle for the week and listen to some awesome stories about how the power of a grateful heart can bring miracles into your life. Michele Busch leads our Pillar Huddle this week and shares a story from the book, Thank You Power, by Debra Norville.

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Are you struggling with content for your blog?

The Small Business Blog

I expect the vast majority of us know, by now, that blogging is good for business. We know that effective blogging is a vital element of our marketing strategy; it encourages customer engagement and attracts traffic to the website. And yet, some still hold back from doing so. Lack of time is a major factor. After all, our foremost concern is a business to run.

UPS 171
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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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Top 10 Amazing College Finance Stats

Small Business Labs

The University's Dilemma , from Strategy + Business, is a fascinating article covering the business model problems and risks faced by America's colleges and universities. The article includes some amazing financial stats. I did some digging and found more.   Here are my top 10 amazing college finance stats: 1. Tuition at four year universities has tripled in constant dollars over the past 30 years — a faster rate of increase than healthcare. 2.

Finance 134
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Strategies for Expanding Your Professional Network

Eat Your Career

We’ve all heard it a million times: “It’s not WHAT you know; it’s WHO you know.”. While I don’t believe this entirely (to me, it’s both what you know and who you know), I definitely agree that having a strong professional network is a critically important part of creating career success. Unfortunately, a lot of people don’t think about expanding their network until they need something—like a job.

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Moxie Tip 308: Divorcing Clients

Virtual Moxie

Divorcing, firing, ending the relationship with—by whatever name you give it, this is one aspect of owning a VA practice that often creates a lot of anxiety for people. I think the reason for that is often because we don't like confrontation, and we see this kind of conversation in that light. As a result, we don't want to have it, even though we know we need to.

Health 164
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The 411 on Zero Energy Neighborhoods

Eco-Office Gals

If someone were to tell you that you could move into not just a home, but a whole neighborhood that creates zero carbon footprint in terms of energy use, you might not believe it. Even with the growth and expansion of green living and alternative energy, you might be surprised to learn that urban planners and eco-conscious developers are actually putting money into such forward-thinking planned communities.

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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Got Charisma?

On The Job

Martin Luther King, Jr. Bill Clinton. Oprah Winfrey. John Kennedy. When you think of such people, charisma is probably a word that comes to mind. Were they born with it? Or did they learn it? Most studies agree that charisma is a combination of factors. You may be born with traits that lean you toward being charismatic, but many of the charismatic attributes shown by the people listed above also were learned and developed throughout their lives.

Learning 147
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Markets- A lesson in business.

The Small Business Blog

A walk down to Borough Market in London on a Saturday before Christmas confirmed two things to me. The first, great quality artisan food businesses are alive and well, and the second, people are interested in buying their goods, and ‘food culture’ is alive and well, safe to say- it was heaving. I have always seen places like Borough Market as wonderful barometers of the businesses world, but also great ecosystems of entrepreneurship with small vendors plying their trade with great quality produc

Learning 166
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Kiss That Frog!: 21 Ways to Turn Negatives into Positives

Ian's Messy Desk

Just like the lonely princess in the fairy tale who was reluctant to lock lips with a warty frog and transform him into a handsome prince, something stops many of us short of attaining our dreams. Our negative thoughts, emotions, and attitudes can threaten to keep us from achieving all that we’re capable of. Here bestselling author and speaker Brian Tracy and his daughter, therapist Christina Tracy Stein, provide a set of practical, proven strategies anyone can use to turn those negative f

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The Power of Visuals

Office Dynamics

Good day Monday Motivators. It is the last Monday of January already. To me, January usually drags and seems boring after the holidays but this January was busy, exciting, and passed quickly. I had an exhilarating experience last week. For the first time, I used high definition audio and videoconferencing to speak to an audience at Nationwide Insurance in Columbus, Ohio and 12 other locations while staying in Las Vegas.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Procrastination, Boredom, and Dread

Virtual Moxie

We’re on a roll here this month, with people wanting to pick my brain (maybe I should change the name of the blog?). Cheryl wrote to ask this: Anastacia, I procrastinate. Always have. And it needs to stop because I get myself into very hot water because of it. Things don’t get done. on time, or well, or at all. People get upset with me. And I’ve lost four clients because of it.

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Office Items That You Can Reuse or Recycle

Eco-Office Gals

Even office workers that have yet to embrace the ideals of green living are aware of the fact that recycling exists, especially if you’ve decided to set up bins around the office to remind them that there’s an alternative to throwing everything in the trash. But aside from reusing scrap paper, sending toner cartridges in for refills, and reusing or recycling other supplies, you might not know which items in your building can go green on their way out the door (or better yet, find a s

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CFO's Top Corporate Finance Trends for 2013

Small Business Labs

Interesting 2013 trends list from CFO Magazine.  Their six trends are: 1.  The pressure on CFOs to unlock corporate cash hordes will grow. Billions and billions are sitting corporate balance sheets basically earning bupkis due to low interest rates. CFO expects stock buybacks and increased dividends.  2.  To hire or not to hire will be the question.

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What Makes a Good Conference Venue?

The Small Business Blog

Anyone that has ever had to organise a conference will tell you there are 1000s (in fact over 29,000 in the UK) of venues to choose from. When choosing a venue for your next conference there is more to consider than just the budget. By taking into account the type of delegates attending, from how far and how many are just a start. If you are planning a conference here are some elements that you might find handy in narrowing your search for the perfect venue.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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From Corporate To Creative

Office Organization Success

Being in San Diego last weekend was fabulous. Apart from 70+ degree temperatures, the fashion event I attended was amazing (I’ll share more about that in a few weeks). And then it was back to super-cold North-west Ohio. and that was my downfall! This week I’ve been battling a really nasty cold, so haven’t been able to get as much done as I’d wanted to, including some announcements I wanted to make in this ezine!

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The questions you need to ask before you cover for another assistant

Practically Perfect PA

In last week’s blog I wrote about assistants working together as a team and part of the blog discussed how we should cover for each other when one of us is off sick or on holiday. Once the blog was published I had a couple of people tweet to say that cover for other assistants is hard work and can be a thankless task so I thought I’d follow up with the questions you need to ask before you agree to cover for another assistant.

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Moxie Tip 307: Defend Your (Copy)Rights

Virtual Moxie

When it comes to rights, you have to protect and defend them or you lose them. That’s the legal reality. You can’t say, “Hey… it doesn’t really matter if someone uses my stuff,” because it really does.

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The Most Eco-Friendly Lighting Options for Your Office

Eco-Office Gals

A well-lit office is a necessity if you want workers to actually get some work done instead of taking naps on their desks. And yet, the electricity drawn by traditional incandescent bulbs could be a major source of waste (and expense) in your office. This is an especially glaring point (no pun intended) for any business that is attempting to cut its carbon footprint and operate more efficiently.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha