Office Dynamics
MARCH 5, 2015
'A Conversation with Joan Burge – Author, Master Trainer and Founder of Office Dynamics. Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books.
Practically Perfect PA
MARCH 5, 2015
' My first attempt at public speaking was back in 2013 at an exhibition for assistants and office managers. At the time I was absolutely petrified. Every fibre of my being was telling me to run away as quickly as my shaky legs could carry me. I managed to get through that first speech and since then I have presented at a number of events. Although I still get incredibly nervous I am less likely to bolt or shake uncontrollably.
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Productivity Bits
MARCH 5, 2015
'Discipline. That''s it. That''s no drama. That''s no secret either. But the question is how to attain that level of discipline that will get everything you committed to doing done. Habits. Discipline, in a sense, is adherence to habits that you, yourself, have established and decided to stick to. Thank you for subscribing! Please grab my free productivity ebook!
On The Job
MARCH 5, 2015
'Customers no longer just want a great product and good service – they want a great customer experience. But the challenge is not only how to provide that in a sustainable way, but how to hire those who will be able to provide it. One company, the Privilege Underwriters Reciprocal Exchange (PURE), believes it has found the key to hiring employees with the emotional intelligence to drive long-term customer experience satisfaction.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Small Business Labs
MARCH 5, 2015
'In 2013 Linda Tirado saw the following question on an online forum she followed: Why do poor people do things that are so self-destructive? Tirado felt she could explain what she'd seen and how she'd reacted to the pressures of being poor, so she wrote a response. Within a couple of days her response - This is Why Poor People's Bad Decisions Make Perfect Sense - went viral.
Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
Office Organization Success
MARCH 5, 2015
'If you’re not fully maximizing your website you’ll be missing out on new subscribers. There are many ways to capture a visitor to your website, and turn them into a new subscriber, but if you’re not fully using all of the strategies available to do so, then you’re going to be missing out on filling your pipeline with potential clients and customers.
Small Business CEO
MARCH 5, 2015
'Globalisation is a divisive subject – some see it as a blessing, others as a curse. Regarded as a standardisation of business and cultural features around the world through the diffusion of commodities and ideas, the phenomenon has grown through various means including – but not limited to – E-commerce , international travel, currency banking , popular culture and wireless communications.
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