Sun.Aug 24, 2014

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2 Easy Ways to Improving Customer Service in Your Business

Small Business CEO

'For any businesses that are dealing with customers on a regular basis, the fundamentals of customer service are vital to learn and to consistently get right. Whether you’re dealing with your customers over the phone, in your shop across the counter, or anywhere else, good customer service skills are essential if you’re going to give them the best experience of your business and if you want to keep them coming back to you.

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Protecting Your Online or IT Business from External Threats

Small Business CEO

'With the news that UK economic growth forecasts have been revised up to 2.3% for the remainder of 2014, businesses nationwide are making confident plans for their short and long-term future. It is important that entrepreneurs do not become too confident or complacent, however, as this can cause significant issues that ultimately underline even the most carefully laid growth and development plans.

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