Mon.Nov 12, 2018

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Liveops Distributed, Work at Home, Independent Call Center Workforce

Small Business Labs

Liveops provides cloud-based call center services that utilize an on-demand workforce of agents who live in the U.S. The agents are independent workers who contract with Liveops and work remotely, mostly from home. We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients.

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Time Management for Admins

Eat Your Career

This is an excerpt from a special report available in the Career Resource Library , a convenient and affordable training program featuring 100+ on-demand professional development resources for career advancers and administrative professionals. Learn more and access the full report by visiting www.MyCareerLibrary.com/about. Administrative assistants and executive assistants have a unique set of time management challenges.

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How to change your Assistant career

Practically Perfect PA

Being an Assistant isn’t for everyone. I mean let’s face it, the job has its challenges, and I think you have to love the role to succeed in it genuinely. If you think of the position as a stepping stone to something else or a job that you’ve just so happened to fall into, then […].

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How to Get Ahead When Working Remotely

On The Job

Working from home is no longer a rarity – IWG reports that 70 percent of professionals work remotely at least one day a week. And 53 percent of professionals work remotely for at least half the week! The arrangement has many advantages, such as providing better work/life balance or a much shorter commute. Still, being “out of sight” poses a real challenge to your career.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Green Focus: 4 Tips to Make Your Business Eco-Friendly

Small Business CEO

Corporate social responsibility is a big deal, and not just for the large multinationals. For SMEs and startups, an eco-friendly focus brings financial benefits, and garners a positive reputation in the marketplace. Consumers are increasingly conscious of a supplier’s green credentials, and will be more likely to choose a company that has policies of protecting natural resources.