Office Dynamics

JANUARY 4, 2019

Have you created your own career portfolio or read about how to create one? If you attended the 25 th Annual Conference for Administrative Excellence you had the opportunity to attend a career portfolio breakout session with Joan Burge and create a beginner’s copy of your own. Joan’s article, “ Demonstrating Yourself & Selling Your Worth ” details the entire process.

Resume 220

Resume Skills Filing Confidence 220

Practically Perfect PA

JANUARY 4, 2019

Hands up. Who has been asked to send a fax in the last year? I see a few of you nodding, some of you are rolling your eyes thinking – fax? What is it 1989? Some of you are wondering what I mean by the word ‘fax’ Yes, I know this is old technology, but you […].

Fax 189

Fax 2019 UPS Management 189

Office Dynamics

JANUARY 4, 2019

There is a huge fiery dragon roaming the earth. Some days, the dragon is a little tamer and other days the dragon is on a rampage breathing fire. Do you know this dragon? You may not be directly affected by this dragon – the dragon can be creating pain for your industry, your employer, managers, executives, and customers. It is the financial and international economic dragon that is creating the stock market to crash 500+ plus points in a day, and then rise 420 points in a day, only to cra

Training 193

Training International Promotion Learning 193

Small Business CEO

JANUARY 4, 2019

Customer service is vital to the success of a company in any industry. Poor customer service can lead to lost customers, low levels of customer loyalty, and bad publicity. Unhappy customers tend to talk, whether to their friends and family members or in the form of online reviews. No matter how you look at it, customer service should be one of your top priorities as a business owner or manager.

Customer Service 66

Customer Service Forms Management 66

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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