Tue.Nov 12, 2019

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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls, protect corporate and personal information, seamlessly transfer callers, use a polite and proper tone of voice, and k

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How to Use Downtime at Work Productively

Eat Your Career

As we head into the dreary winter months, I am reminded of the seasonality of business. In most organizations, there is a natural ebb and flow that occurs. Things get predictably busy at certain times of the year, just as things get predictably slow at other times. For my business, the month of December is always blessedly slow—and I like to take advantage.

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3 Major Benefits of SEO for Your eCommerce Business

Small Business CEO

The number of businesses implementing eCommerce sites and selling their products in the digital space is rapidly growing. If you’re thinking about joining the bandwagon, start off the right foot by implementing SEO best practices. The purpose of Search Engine Optimization is to improve your rankings in search engines and drive more organic traffic. In other words, when you appear on Google’s page one, people will come to your website and, very likely, make a purchase.

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How to Boost E-commerce Sales in the Holiday Season

Small Business CEO

We’re getting close to the holiday season, the period when people are willing to spend a lot of money on presents for their loved ones. However, since your customers are preparing their wallets, you should as well do several things to get better results and higher profits. Because of that, we would like to provide you a few strategies to boost e-commerce sales in the holidays, and hopefully, you’ll manage to have more sales in 2019 as in the past few years.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Do You Need a Lawyer When Claiming for Workers’ Compensation?

Small Business CEO

When claiming for workers’ compensation benefits, one of the questions that may enter your mind is: do I need a lawyer when claiming for worker’s compensation benefits? Technically, the answer is no. You can usually do the filing for claims yourself without any lawyer’s help. However, not all are comfortable doing this by themselves. For one, they are afraid of being given less of what they actually deserved.

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