Virtual Moxie

DECEMBER 8, 2011

Keep detailed process/procedure documents, update them regularly, and store them in a place where you and the client can access them with ease. Make sure your clients can get along without you at the drop of a hat, if needed, by keeping them in the loop about what you do, and exactly how you do it.

100

100

Virtual Moxie

MARCH 1, 2016

The way that you can help your clients be independent—and strengthen their businesses in the process—is by making sure that you have current procedural documents and that the clients know how to access them when they need to.

International 100

International Management UPS 100

Virtual Moxie

MARCH 17, 2015

In the Virtual Mentoring Program, and Virtual Basics at AssistU (and in the Virtual Training Program that came before them), we''ve long shared two documents: The Virtual Assistant''s Bill of Rights , and the Client''s Bill of Rights. .

Mentoring 100

Mentoring AT&T Training UPS 100

Virtual Moxie

MARCH 22, 2011

I’m going to store those documents in a place where we can both access them. Moving forward, I’m going to make sure you can depend on me in good ways, but be independent, too. I’ll be making sure that all processes and procedures are written down and easy to follow.

Email 100

Email UPS 100

Virtual Moxie

AUGUST 4, 2009

For those of you who don't know what this is, it's a manual that gives "average" operator times for document production and non-keyboard administrative services. It might tell you that, an average operator's time to type a one-page document is three minutes (I'm obviously making that up, but you get the idea).

Keyboards 100

Keyboards AT&T Budget 2009 100

Virtual Moxie

DECEMBER 7, 2010

More complex transactions, however, require documents which clearly set out the parties’ rights and responsibilities. The purpose of this document is to permit the organization to make use of your intellectual property. A release; however, is usually meant to exonerate someone of liability to another party.

Legal 100

Legal UPS 2010 Facebook 100

Virtual Moxie

APRIL 15, 2013

Clarify for creating process/procedure documentation. NitroPro for creating pdfs 16, CrashPlan for local and off-site back up, and SocialSafe for backing up my presences in Social Media. So there it is. I hope it''s helpful in some way.

Calendars 100

Calendars AT&T Phones Email 100