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Industrious CEO Shares Pivotal Ways To Foster Workplace Connections

Allwork

Assessing your current workplace culture is a crucial first step in this process, as it helps determine the strengths and weaknesses of your organization’s social environment. A thorough assessment involves examining the company’s mission, values, policies, communication styles, and employee relationships.

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8 Ways to Lose in Business

Success

It isn’t the incompetent who destroy an organization. Kettering said, “Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing now.” Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No.

Policies 249
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Unlocking Inclusive Design With Data: 6 Steps To Power Your Workplace

Allwork

In a recent podcast conversation, Ryan Anderson, Vice President of Global Research and Insights at Miller Knoll, shared his advice and tips on how to best use data to inform design decisions. Organizations should look to design workspaces with employees rather than for them, while taking into account the needs of both individuals and teams.

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Killer Customer Service, or Customer-Killer Service?

Customers Rock!

Unable to do that due to the aforementioned company policy (and with no other potential trips on the horizon), my friend lost his accrued points (and a future flight to Europe). It may be something that seems small to your organization which pushes the customer out the door.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

Although it might seem logical to avoid permitting—let alone encouraging—side hustles for your team, there are actually several benefits your organization might reap if you lean into this recent trend. This, in turn, gives them extra skills that could benefit your organization. Improved Employee Skills. Increased Employee Happiness.

Salary 265
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‘WOW’ customer service has to be reliable and consistent

Service Untitled

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

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Budget cuts for the IRS result in unreliable customer service

Service Untitled

Those budget adjustments have resulted in less personnel, less training, and as a consequence of course, less service. According to the IRS Taxpayer Advocate, an organization taking the side of the taxpayer, the IRS continues to fail us because of tight budgets. Are they still on hold?