ProAssisting Blog

NOVEMBER 22, 2023

They effortlessly navigate a spectrum of responsibilities, from managing calendars and scheduling appointments to orchestrating complex projects across various domains. They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information.

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Allwork

APRIL 12, 2024

The report suggests employee engagement is a big factor in organizational success, because it directly impacts “productivity, employee retention, customer service, safety incidents, quality of work and profitability.” However, some organizations have managed to avoid this trend. companies this year.

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Office Dynamics

MARCH 8, 2024

Unlock your potential as an executive or administrative assistant by mastering business and vendor management skills.

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Tips From T. Marie

AUGUST 17, 2016

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Office Dynamics

JANUARY 6, 2016

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. Research shows that employees see management transparency as synonymous with vision, confidence and trust.

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Small Business CEO

JANUARY 4, 2019

Customer service is vital to the success of a company in any industry. Poor customer service can lead to lost customers, low levels of customer loyalty, and bad publicity. Unhappy customers tend to talk, whether to their friends and family members or in the form of online reviews. as you can.…

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Office Dynamics

FEBRUARY 4, 2013

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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Success

OCTOBER 31, 2023

You only have so much space on a resume, so you want to use it to show that you’re a team player who can work independently and has good time management skills while highlighting your technical skills. Even though it’s tricky, effectively communicating your soft skills on your resume can give you an advantage over other applicants.

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Allwork

JUNE 21, 2022

Customer Service . Project Management . Customer Service Representative . Social Media Manager . Project Manager. “As According to FlexJobs, the top industries with remote freelance positions included: . Accounting & Finance . Administrative . Computer & IT . Bookkeeping .

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Practically Perfect PA

OCTOBER 22, 2014

We also knew that ExCeL has a fantastic reputation for customer service and their staff really understand the difficult job of organising events. I work with a really creative Events Manager and sometimes his ideas can be somewhat left field. Most assistants are asked at some point to organise an event for their organisation.

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Tips From T. Marie

APRIL 20, 2023

While you have complete control over your schedule and work environment, you also have to take care of everything from administrative tasks to customer service on your own. Improved Customer Service A virtual assistant can handle customer inquiries and complaints, ensuring that your customers receive timely and professional support.

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LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. Lee is a Senior Executive Assistant and EA Manager at Atlassian. Natalie (or Nat!) LEADERSHIP QUOTE Never let the fear of striking out keep you from playing the game.

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Success

SEPTEMBER 19, 2023

While self-awareness is the understanding of your emotions and behaviors, self-regulation embodies the act of managing your emotions and modifying your actions. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. Empathy Connecting well with others is a talent.

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LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant.

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Allwork

JULY 5, 2023

This launch could have broad reaching implications for workers who rely on social media platforms for their jobs, such as digital marketers, journalists, influencers, and social media managers. How it’ll impact the future: If successful, Threads could disrupt the dominance of Twitter in the microblogging space.

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The Small Business Blog

JANUARY 25, 2011

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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Allwork

JANUARY 10, 2024

Community managers may not have the ability to change the workspace design, but bringing prompts into the workspace can do wonders to initiate social interaction. But the hybrid nature of a coworking community poses a distinct challenge to a community manager. Typically, U.S. Typically, U.S.

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Customers Rock!

OCTOBER 18, 2011

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers. Here is some food for thought from Harry.

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Allwork

JANUARY 3, 2024

Coworking spaces are increasingly aligning with the hospitality industry rather than traditional real estate, focusing on service and experience rather than just property transactions. The primary role of the real estate industry is to transact: buy, sell, develop and manage property. The networking terrace at The Ministry in London.

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Success

MARCH 27, 2023

It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting. He came in not laying down the law but “improving the region’s customer service and taking steps to lift morale.” A lot of managers are Doctor No.

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LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

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Allwork

FEBRUARY 13, 2024

Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

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LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

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LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Allwork

JANUARY 9, 2024

This advancement is expected to not only elevate the booking experience but also enable more effective management of workspace inventory. This integrated solution is designed to make operations more efficient and reliable, ultimately enhancing customer service.

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Small Business CEO

APRIL 2, 2020

Managing a food service business effectively takes a creative balance of public relations, inventory management, human resources, communications, marketing, and more. Take a moment to invest in your own professional development, and read through a few business management tips for food service.

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LEADERASSISTANT.COM

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Her previous experience includes nine years supporting a Managing Director and the Key Accounts group at Goldman Sachs.

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Allwork

JULY 26, 2022

Project Management . Customer Service . The top 10 positions that had the most work-from-anywhere job postings included: . Marketing . Computer & IT . Writing/Editing . HR & Recruiting . Accounting & Finance . Graphic Design . Bilingual . Education & Training . . .

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Allwork

JULY 5, 2023

What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

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Allwork

SEPTEMBER 28, 2023

The research explains that many sought-after skills by employers, such as customer service, communications, and management, are already prevalent among the high-churn, low-wage workforce.

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Success

OCTOBER 24, 2023

Emotional intelligence Growth in emotional intelligence or EQ enables individuals to recognize, understand and manage their own emotions effectively, which leads to better self-regulation and reduced stress. For example, a project manager might use the soft skill of problem-solving to resolve unexpected issues during a project’s execution.

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Allwork

FEBRUARY 16, 2023

It also means space managers can easily identify any overcrowded or noisy areas that need extra attention. Personalizing communication and utilizing AI can help create a more streamlined process for customer service and operations. This will improve both customer service and customer retention.

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Success

FEBRUARY 15, 2024

Whether you are a hiring manager determined to build a winning team or a job-seeker searching for the perfect career, you need to know the difference between hard skills and soft skills. For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed.

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Tips From T. Marie

SEPTEMBER 19, 2023

The beauty of providing virtual assistant services lies in the multitude of paths you can choose, and the diverse tasks people are hiring for make landing a role highly probable. Customer Relations Services: Put your people skills to work by assisting clients in delivering exceptional customer service that leaves their customers delighted.

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LEADERASSISTANT.COM

JULY 9, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Office Dynamics

MARCH 3, 2016

This month’s list is about time management. ” – Samantha, Customer Service Dispatcher. This post was shared by our friends at Business Management Daily. The post What’s the best time management tip you’ve ever heard? We simply post these on our walls at work to always keep us in learning mode.

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