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7 Customer Service Books to Help You Level Up Your Business

Success

To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. Customer Service for Employee Growth and Team-Building. His book guides you step by step through his proven formula to build your own customer-focused team. Customer Service for Your Digital Presence.

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A definitive new book on the madness of hybrid working goes one step beyond

Workplace Insight

His new book is called Beyond Hybrid Working but he could have called it “Way Before, and Way Beyond the fuss about Hybrid Working” , because he has been fully immersed in new ways of working since the 1990s. One standalone reason to buy this book is Lake’s use of diagrams throughout. I commend this book to you.

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How to Ask Your Boss to Pay for Continuing Education

Success

Dayhoff, who spent more than 20 years leading successful teams inside startups and Fortune 500 companies prior to launching GVG, underscores the importance of timing. Leaders want team members who take responsibility and control for their own career,” Dayhoff says. Ultimately, be encouraged.

Budget 259
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How to Share Your Procedures With Your Team

All Things Admin

They’re equally as important for your team members. If you’re ready to share your procedures with your team, here are some tips to help you get started. Regularly revisit and review your procedures manual with your team. Make sure everyone knows that your procedures exist AND where to find them.

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2022: My “Year” in Review

Productivityist

In terms of how I’m structuring this annual review, I decided that I’ll highlight 6 things from each season: Winter, Spring, Summer, and Autumn. I’ll be looking back through my journal entries to make sense of this review as well. As a fan of the team since 1981, January was a fun month for me. Mac Studio.

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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

Lexi Gunther went from being a high school dropout to being a well-paid, EA Team Lead. She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product.