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7 Customer Service Books to Help You Level Up Your Business

Success

To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. His book guides you step by step through his proven formula to build your own customer-focused team. And if you are a solopreneur trying to start a business , you may want to find time for all of them.

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Tips For Assistants – Reflection & Review (Liz Style)

My EA Career

If you’re like me, you’re experiencing this in real life as well as via your social media feed. Facing up to that was part of my reflection and review process. I understand if you’d rather close the book on 2023 and march into 2024 with no preparations or prescriptions. We’re welcoming a new year and farewelling the old.

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Using social media when organising an event

Practically Perfect PA

Over the last few years the events industry have wholeheartedly embraced social media and assistants should also be doing this when they organise internal events for their businesses. Here are 6 examples of how social media can help you with the events you organise: 1. Remember to use your hashtag with every tweet.

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How Using a Time Management Matrix Can Increase Your Productivity

Success

Stephen Covey popularized the idea in his 1989 book, The 7 Habits of Highly Effective People. Because of the book’s popularity, you may also see this productivity tool referred to as the Covey time management matrix. Review the tasks on your to-do list, consider whether they’re urgent or important and add them to the appropriate box.

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The Most Important Coworking Perk Of 2023: Brain Breaks

Allwork

Coloring books One of the best things about adult coloring books — particularly in the workplace — is that they’re non-competitive. Consider leaving coloring books and pencils on the tables in breakout areas. There are lots of well-reviewed options out there that provide temporary escapism.

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I Tested ChatGPT in My Business for 30 Days—Here’s What Worked Well (and What Didn’t)

Success

Peterson had written a book called 12 Rules for Life , and he said that he asked ChatGPT to “write me an essay that’s a 13th rule … written in a style that combines the King James Bible with the Tao Te Ching. … For example, “Create a 30-day social media calendar and captions for five posts per day. And, voilà!

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How Guy Kawasaki Manages His Social Media Presence

Ian's Messy Desk

It is a good insight into how “one” person, Guy Kawasaki , manages a large social-media presence. How I Post—A Social-Media Core Dump. Many people ask me how I manage my social media accounts (and others make stuff up rather than figure out what I do). By Guy Kawasaki. million followers.