Make or Break Moments

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Blogging to Connect with Customers

Make or Break Moments

Those that have begun the process of using social media, Facebook, Twitter, LinkedIn, etc. They understand the value of being visible and being found but … Continue reading → Connecting Moments social media blogging communicating with customers connecting with customers Lisa Barone'

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Blogging to Connect with Customers

Make or Break Moments

Those that have begun the process of using social media, Facebook, Twitter, LinkedIn, etc. start by being driven by a desire to get their name out on the web. They understand the value of being visible and being found but still use the tools as one way – push your message out there, vehicles. The [.].

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Real Time Reviews via Mobile Devices – Are You Prepared?

Make or Break Moments

Of all of the stats in the article, here is the most valuable one: “80% of Twitter users tweet using their mobile device.&# The author goes on to say “Imagine what that means for bad customer experiences?&# So how do you listen on Twitter? Eighty percent of what, you ask? Maybe it isn’t that many people.

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Real Time Customer Reviews Top 2010 Trend

Make or Break Moments

Whether they are using the status updates on LinkedIn, Facebook or tweeting away in 140 characters or less on Twitter – they are sharing their opinions. Real Time Reviews takes into account that people around the globe are jumping on the band wagon of telling anyone who will listen what they are doing right now.

2010 100
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Be Easy to Find: Use Your Name

Make or Break Moments

A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Business professionals are using their name on LinkedIn, Twitter and Facebook so that they have one consistent brand image. I set up a Wordpress.com blog and with the exception of the $9.95 What did you find? The cost?

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The Seven Things I Love About Social Media

Make or Break Moments

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He was just in Easter Island – the one place on earth I really want to go to and we conversed via the comments section of his blog WHILE HE WAS ON EASTER ISLAND. The Global Conversation. It doesn’t get cooler than that.

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Giving Back – Share the Benefits

Make or Break Moments

I was jumping up and down and they didn’t understand the magnitude of my joy), Chris is the owner of New Marketing Labs, his blog is ranked #3 in the world on the top 100 Marketing Blogs and he has over 140,000 people following him on Twitter.