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Make or Break Moments

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Trends 2011 Social Shopping Leads the Way

Make or Break Moments

DECEMBER 20, 2010

The trends for 2011 have been selected and social shopping comes right after Baby Boomers and Travel. Why would a blog about building customer relationships care about social shopping? look forward to the each new Entrepreneur Magazine edition when it hits my mail box and this month is no exception. It is the word SOCIAL [.].

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You've Heard of the 80 – 20 Rule???

Make or Break Moments

JANUARY 26, 2010

Water travels downhill! Posted by Deborah Chaddock Brown on January 26, 2010 under Attitude , Customer Moments , Resolving Conflict | 3 Comments to Read I love conversations with Leslie Ungar. I’m sure I’m preaching to the choir here! Heck, probably, the ministers! Hey, thanks for the great article.

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