Make or Break Moments
JUNE 4, 2010
A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? What did you find? The URL address? The cost?
Make or Break Moments
JULY 20, 2010
Don Neal, Director of Business Development for Hallmark Business Expressions Put Customers First in your business and you’ll enjoy a long term relationship so that your customers remember you, refer you to their friends and family and return the next time they need your products and services.
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Make or Break Moments
MARCH 9, 2010
I was especially intrigued by what the article refers to it as their Secret Sauce. They address their customers by their military title. They have created a company that puts the specific needs of their customers first.
Make or Break Moments
AUGUST 27, 2010
As a business owner, if we hope to have happy customers that return and refer us to their friends, we have to establish our system for customers at the same time we are developing the step-by-step instructions for assembling our products and services. I just want the employees to stop saying dumb things so the customers don’t complain.
Make or Break Moments
AUGUST 2, 2010
If the customers are happy – they return, they refer and they bring the profits you need. Take Glenn’s quiz and then pick ONE of the 20 questions and truly analyze how your business approaches that one item. Is there a way for you to change that one item and make it more customer focused? The CUSTOMER, every time.
Make or Break Moments
JULY 14, 2010
So today I started a new group called Build Customer Relationships with the goal being the creation of a platform where we can share ideas for how to keep that relationship alive once the customer walks out the door so they Remember – Refer and Return. Zane Safrit • The most important thing?
Make or Break Moments
MAY 20, 2010
We have to stop at nothing to do our best to build those customer relationships so they remember, refer and return. In customer service words, I believe we can take that to mean that we never give up in our effort to provide every customer the best experience; when it is easy and when it is challenging.
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