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Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service. I’ve been with Verizon as my cell phone carrier for the past 11 years, even though other companies have offered me everything from a free phone to unlimited minutes over the years.

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. There are many ways to measure the success of social media at an organization.

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Why Web Copy is More than Just Words | Men With Pens

Men With Pens

Not your blog; the part of your website that’s devoted to convincing your readers to buy your services. Chat with you later… Josh Josh Garcia´s last blog. Chris Mower´s last blog. Meier´s last blog. Joshua Black The Underdog Millionaire Joshua Black | The Underdog Millionaire´s last blog.

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