Make or Break Moments

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Make or Break Moments Available on Kindle

Make or Break Moments

Reading your favorite blogs on Kindle? Want to set your blog up to be downloaded on Kindle? Follow the simple instructions that can be found at Mashable (of course!). per month subscription you can now receive the updates on your handheld reader. Visit, Kindle: Make or Break Moments to subscribe.

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Home Depot Puts Customers First? » Make or Break Moments

Make or Break Moments

Of course in my own little world I was sure that I coined the phrase. Posted by Deborah Chaddock Brown on April 11, 2010 under Customer Moments | Be the First to Comment I love the phrase Put Customers First. That I was the only one who truly understood that if you put customers first in everything do – the money will follow.

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1 Great Tip for Reaching Customers

Make or Break Moments

She offered 7 trends for small business owners (I wrote about them at Home Based business blog) but one of the trends seemed most valuable for my customer relationships audience. Those are the people that can view my AllWrite Ink website and this blog and others that I contribute to. Create a mobile version of your website.

2009 100
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Tastes Like NOTHING

Make or Break Moments

Like a life force coursing through your veins. If you wanted to leave a first impression with your customer about a new product would you say it’s like NOTHING? It tastes like water. It tastes wet. Like nothing you’ve ever tasted before – refreshing and energizing at the same time. But like NOTHING?

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Kindle: The Backward Approach to Customers

Make or Break Moments

Of course, almost a year later, the Kindle isn’t new news but there was a statement in the article that was important enough for me to circle it and save: “There are two ways to extend a business. Amazon comes in at #9 with a tagline piece of advice “what’s dangerous is not to evolve.&#

2009 100
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Sell What the Customer Wants – Not What You Want to Sell

Make or Break Moments

I hope your son excels in his new job, and maybe you can update us on how it is going in a later blog! If your interested, the link below outlines our telesales course so you can see how the focus is customer-based: [link] Great post, Deborah! It was very heartwarming to hear about your son’s first sales job.

2009 100
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Getting Past Ego to Reach Customers

Make or Break Moments

The reality of course, was that we needed to change. ’s new book Peaks and Valleys. Our service cost us more to provide and soon fewer people could afford it. Sales fell, but due to our fame, management believed they could simply ride out the bad time. But they didn’t see this, because their arrogance had made them complacent.