Customers Rock!
AUGUST 2, 2011
I would be eternally grateful if you would please leave a review on Amazon.com or on another online retail site as well as say a word or two about it on your blog or favorite social network. I will be featured on various blogs in the coming weeks, either as in interview or as part of a review of my book. Thank you, Lithium.
Customers Rock!
MAY 5, 2011
This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. And, of course, you do need outstanding customer service. Will you help me?
Customers Rock!
AUGUST 28, 2010
Which types of interactions you use depends on the company, it depends on the culture, and of course, it depends on what is important to the customer. Here is an unexpected example from Bounce fabric softener shared in Andy Nulman’s blog. Finally, one can always use the element of surprise to keep relationships fresh.
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