Customers Rock!

OCTOBER 4, 2010

and Toby Bloomberg (Diva Marketing Blog). Later in October, I am speaking in Orlando at the Customers 1st Conference , which is now co-located with two other customer-focused events at the Walt Disney World Dolphin hotel, October 25-27. Blog on Assistant Edge. My blog Customers Rock! We discussed. Customers Rock!

Verizon 100

Verizon Social Media Customer Service 2010 100

Customers Rock!

FEBRUARY 4, 2010

I have been reading quite a few blogs and comments lately about how social media and customer service need to come together. I wholeheartedly agree, and as you might imagine, I have a few quick thoughts on the subject which I will share below (inspired by some comments on left on Esteban Kolsky ’s post at the blog TheSocialCustomer ).

Social Media 100

Social Media Customer Service AT&T Collaborate 100

Customers Rock!

OCTOBER 26, 2010

Recently, I was in Las Vegas for the BlogWorld conference, and I went to eat at Burger Bar in Mandalay Bay with some friends. Thank you to CB Whittemore of Simple Marketing Now for her hard work pulling this blog festival together. www.josephmichelli.com/blog. I am honored to be a part of this effort.

2010 100

2010 Restaurants AT&T UPS 100