Make or Break Moments
JUNE 27, 2010
So I have added my speaking calendar to the site – just click on Speaking Calendar. I have had many…well, a few… okay – my Mom wanted to know when the next event was that I’d be speaking.
Make or Break Moments
FEBRUARY 10, 2010
He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)
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Make or Break Moments
APRIL 19, 2010
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Make or Break Moments
JULY 16, 2010
Here are the top ten winners: Change Forge Customers Rock Get Satisfaction Service with a Purpose Customer Service and More The Social Customer Manifesto Whos Your Gladys Dennis Snow’s Blog Amazing Service Guy Blog Customer Service en Visit Awarding the Web for the complete list of winners. Shriram Ayyar said, Congratulations.
Make or Break Moments
JUNE 4, 2010
A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? I have a variety of websites and blogs on the Internet and thanks to a friend of mine – I just recently consolidated them all onto one primary landing page. I set up a Wordpress.com blog and with the exception of the $9.95
Make or Break Moments
JULY 27, 2010
This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.
Make or Break Moments
AUGUST 7, 2010
Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. But it certainly didn’t start there.
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