would be eternally grateful if you would please leave a review on Amazon.com or on another online retail site as well as say a word or two about it on your blog or favorite social network. will be featured on various blogs in the coming weeks, either as in interview or as part of a review of my book. Thank you, Lithium. You rock! MORE >>

Blog Name. Blog URL. Diva Marketing Blog. Blog Till You Drop. O’Reilly DePalma: The Blog. The BrandBiz Blog. Floor Covering News Blog. Dr. Joseph Michelli’s Blog. Modenus Blog. Tile Magazine Editors’ Blog. Tile Editor Magazine Blog. Scarlet Opus Trends Blog. MORE >>

blog post, and one that was very popular with my readers. (Note: This post is a reprise of an earlier Customers Rock! As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. Important to listen via all channels!). company. MORE >>

I have been reading quite a few blogs and comments lately about how social media and customer service need to come together. wholeheartedly agree, and as you might imagine, I have a few quick thoughts on the subject which I will share below (inspired by some comments on left on Esteban Kolsky ’s post at the blog TheSocialCustomer ). MORE >>

Thank you to CB Whittemore of Simple Marketing Now for her hard work pulling this blog festival together. www.josephmichelli.com/blog. Once again this year, I am pleased to be participating in the Bathroom Blogfest. Unless your business is 60s-inspired, it probably won’t work for you! Now, here on Customers Rock!, Mandalay Bay. MORE >>