The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?
Success
MARCH 16, 2022
Another common scenario is the customer who suddenly balks at a cost or makes extra demands after the price is settled, says Ali Craig, a Phoenix area-based luxury branding expert. During a follow-up call, Craig learned that the client’s real concern was “about being able to deliver on her side of her business once my work was complete.”
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