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Can personal customer service survive in a digital world?

Service Untitled

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? Listen to the problem.

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The need to improve customer service in our schools

Service Untitled

School districts are obligated to deliver good customer service. Every employee should be trained in customer service; monitored and evaluated with the ultimate purpose of improving student achievement, school culture, and in the positive development of teaching and learning relationships. The Orange County, Fla.

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‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. And what that means is the need of customer service representatives demonstrating those people skills that assure shoppers they are making good decisions. Luckily 49 percent say they are going to spend the same amount.

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Introducing the SUCCESS 125

Success

Amy Astaraee received her bachelor’s degree in electrical engineering, but her passion for artistry and design further motivated her to continue her education and become an accredited jewelry professional. She started in real estate in 2011 with no SOI, no experience and $6 to her name. Amy Astaraee. Glenn Bill. Tara Jaye Frank.

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CRM Magazine's Small Business Suite CRM Winners

Small Business Labs

If we mention a product or service that we received for free or other considerations, we will note it. Small Business Blogs Entrepreneur Magazine Blog Entrepreneurship & Education at the Kauffman Foundation Fresh Inc. When we reference organizations that have provided us funding in the last year we will note it.

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