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Google enters into customer service industry with Trusted Stores Program

Service Untitled

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

RBI draws flank from panel : The carte blanche given to private and foreign banks by the Reserve Bank of India to charge interest rates on credit cards at their whims and fancy has come in for severe criticism by the parliamentary standing committee on finance. per cent in April 2011 has angered small business owners.

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