Customers Rock!

OCTOBER 4, 2010

and Toby Bloomberg (Diva Marketing Blog). Fast forward two years to 2010. In my role as Community Manager at Verizon (where I am a contractor), I am speaking on how to use a branded community to engage customers and move from customer support to customer relationships. Blog on Assistant Edge. My blog Customers Rock!

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Verizon Social Media Customer Service 2010 100

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances.

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Productivity Bits

MAY 12, 2011

Around December last year (2010) Google launched a pilot program in which they gave away thousands of notebook units they called “Cr-48″ – a prototype of the Chrome OS-based notebook. The “ 3G models include a free 100 MB per month of mobile data from Verizon Wireless.&#. Copyright © 2011 Marlon Ribunal.

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Andrea Kalli

AUGUST 31, 2010

Cell phone providers that currently offer this type of cell phone and service plan are Boost Mobile, Sprint, T-Mobile and Verizon. Wireless Internet access is possible with a Bluetooth enabled cell phone that has an unlimited Internet and data transfer service plan. This is done differently depending on the model of the cell phone.

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Men With Pens

MAY 2, 2010

Not your blog; the part of your website that’s devoted to convincing your readers to buy your services. and read from France) Reply Josh Garcia May 3, 2010 at 9:18 am Hey James, I like how you describe that there are words everywhere we look. Chat with you later… Josh Josh Garcia´s last blog. Meier´s last blog.

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