Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

Customer Service 100

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Make or Break Moments

AUGUST 7, 2010

Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. But it certainly didn’t start there.

Customer Service 100

Customer Service 2005 2009 2008 100

Make or Break Moments

FEBRUARY 15, 2010

But oh, what I didn’t know then… As I look back on five years a few lessons come to mind and since this is a customer relationship blog – I’m going to talk about the one big lesson I’ve learned. Having worked in the corporate world more than 25 years I decided to give it a go as an entrepreneur.

Customer Service 100

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