article thumbnail

Can personal customer service survive in a digital world?

Service Untitled

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? Treat the customer with respect.

article thumbnail

How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return. The conversion.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CRM Magazine's Small Business Suite CRM Winners

Small Business Labs

Blog powered by TypePad Member since 01/2005 « The 2 Speed Economy - Big versus Small Business | Main | China Passes Japan - Now 2nd Largest Economy » August 12, 2010 CRM Magazines Small Business Suite CRM Winners CRM Magazine's annual Market Awards issue is available online.  Web/Tech women work/life balance

2010 100
article thumbnail

Introducing the SUCCESS 125

Success

Since opening her store in 2005 in Orange County, Astaraee has focused on creating meaningful relationships with her clients. She started in real estate in 2011 with no SOI, no experience and $6 to her name. Bethke started out as an individual realtor in 2011.

Mentoring 312