Virtual Moxie

APRIL 30, 2012

When there’s a wished-for client or a client you work with that you've put time and energy into, hearing that s/he's decided to go in a different direction is disappointing. Disappointment is a completely understandable response to the situation, too. ?. What’s not reasonable or smart is to think that a client saying no to working with you is saying something’s wrong with you.

UPS 170

UPS 170

Virtual Moxie

MAY 2, 2012

Don't think that someone who behaves badly to you shortly after meeting will behave differently if given a place in your practice. As the saying goes, leopards don't change their spots.

Training 152

Training 152

Virtual Moxie

MAY 1, 2012

Slow waaaaaaaaay down in your interview process. Why? Because one of the worst things you can have happen in your practice is to leap into a new relationship with a client, only to realize in fairly short order that you made a huge mistake and need to get out of the relationship. That is, in all respects, the business version of the quickie Vegas wedding (a la Britney Spears—who needed an annulment just a bit more than two days after her wedding in 2004!).

2004 139

2004 Interviewing Training 139

Virtual Moxie

MAY 3, 2012

If you go in to an interview thinking you need to impress, you’re probably not doing that, and you’re probably not ending up with the greatest clients. Instead, let’s turn interviewing upside down; think instead: “Who does this person have to be to earn a place in MY practice?” It’ll change the way you interview.

Interviewing 130

Interviewing UPS Training 130

Virtual Moxie

APRIL 29, 2012

Have a very specific interview/consultation process that you use with potential new clients.

Interviewing 130

Interviewing Training 130