One of the best things I think a VA can learn is to respect the limits of a client’s resources—of all types. So that takes into consideration the resources of money, of course, but also things like energy, connections, emotions, and time. To fix it, think about her. Keep her top of mind. This helps her, and, in the end, will also be easier for you. MORE >>

How many standards do you have for your business? When I ask new coaching clients to tell me their standards—all of 'em—I routinely hear about fees, invoicing, and hours. It's one of the things that lets me know when a business doesn't MORE >>

Residents are bracing themselves for the horror of awkward silences & unwanted eye contact. FEMA has advised: “Be prepared. Write down possible topics to talk about in advance. Sports.the weather. Remember, a conversation is basically a series of Facebook updates strung together. can skip makeup. can be wrapped up in a blanket if I’m cold. MORE >>

In just a few days, I'm going to attempt something ridiculous: Raise $100000 in a single day to fight child trafficking. think that's moxie, right? My goal for this Sunday, October 10, is 10000 people each giving $10 on 10/10/10 to MORE >>

Last week, after VMoxie hit the blogosphere, I got email from Jennifer who wanted to know HOW to find the thing that lights her up inside so that she can begin moving in that direction. Turns out that in that first email MORE >>