Sat.Mar 31, 2012 - Fri.Apr 06, 2012

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Sell Up & Sail?

The Small Business Blog

It must be Easter soon, or some other major holiday, because I’m thinking (or more dreaming in my case) about travelling and quite possible not coming back. You know what I mean, the sort of ‘ I’m going now and I maybe a while…’ holiday.

UPS 168
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Communication Skills Development for Executive Assistants

Office Dynamics

Welcome to the Who Took My Pen. Again? Annual Blog-a-thon for Administrative Professionals. If you are just tuning in, here's the scoop! We are holding the 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistant and executive assistants who want to learn and grow and flourish in their career of choice!

Skills 164
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Seeing a Choice, Rather Than an Imposition

Virtual Moxie

Kelly wrote in to Pick Anastacia’s Brain to ask: Your Moxie tip about making explicit agreements really grated on me! It’s not that I think you’re wrong, Anastacia, in fact, I know you’re right! But it grates on me because it feels so confining. I like things to be easy, and organic, and for things to just come together almost as if God himself is orchestrating them.

Calendars 160
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How to Develop Your Charisma

On The Job

People known for their charisma must have been born with it — because if charisma could be learned everyone would have it, right? Olivia Fox Cabane says charisma can be learned, but many people don't understand how to go about it. They make attempts that fall flat or use strategies that make them seem fake, annoying and arrogant. "You can be born with a predisposition for charisma," she says.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Merchant Cash Advances: Alternative Funding Goes Mainstream

The Small Business Blog

With an increasing number of banks either ending their small business lending or placing more and stronger restrictions on access to small business loans, it should come as no surprise that business owners are turning to other sources to find the working capital needed to grow their companies.

Equipment 167

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Ambassador as Administrative Assistant

Office Dynamics

Welcome to the Who Took My Pen. Again? Annual Blog-a-thon for Administrative Professionals. If you are just tuning in, here's the scoop! We are holding 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistant and executive assistants who want to learn and grow and flourish in their career of choice!

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Is Working 24/7 the New Normal?

On The Job

Achieving work/life balance has been credited with making workers more productive, more loyal and less stressed, and yet a recent survey from Harvard Business School shows that even global executives feel the need to be on the job 24/7. One even commented that his own inability to delegate means that subordinates should “be prepared to get emails at night.

Salary 152
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Job vs. Your Own Business

The Small Business Blog

People of my parent’s generation still had “jobs for life”, at least to me it seemed like most people had jobs for life. It was often equated to having a stable and secure life for yourself and your family. Even if that was the reality then, jobs for life do not exist anymore today!

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Passed Over for a Promotion: How to Deal

Eat Your Career

On a recent free coaching call , I heard from a loyal blog reader who was feeling distraught. In a nutshell, her situation was this: After interviewing for almost six months, she thought it as a “sure thing” that she’d be offered a new position in her department. Then, as if from nowhere, an external candidate was selected for the role. After all the time and energy she had committed to this, she was left feeling frustrated, demotivated and betrayed.

Promotion 146
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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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Your Attitude Atmosphere

Office Dynamics

Hello Office Dynamics blog reader, I have been with Office Dynamics for quite some time now and my title has been Administrative Assistant. Just recently, Joan asked me if I would add an extension to my title. Drumroll…please… Client Concierge! I feel absolutely honored that Joan has asked me to represent Office Dynamics as Client Concierge. This title signifies my personality and really proves the following excerpt from our new, best selling book Who Took My Pen…Again : Attitude.

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7 steps to managing conflict

Ian's Messy Desk

Several years ago, when I started my current job, I had a conflict with another employee. By strict interpretation of our policies, I was right in my actions, but I managed it very poorly. Shortly after that, the other employee resigned. It was a lack of experience on my part. I was more interested in being right than resolving conflict. One of the harsh lessons you learn early in life, conflict happens.

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7 Questions To Ask When Considering Equity Finance For Your Business

The Small Business Blog

Do you have a registered limited company? For equity finance to work, you need to have a limited company (occasionally limited partnerships are acceptable), which then allows for the allocation of company shares to your external investors.

Finance 159
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Sign Up Your Ideal Client in Lightning Speed

Step It Up VA Coaching

by Donna Toothaker. It’s frustrating to have a conversation with a prospective client that ends with the question, “What is your rate?” followed by an abrupt, “Thanks, but no thanks” (or worse, a rude comment). These prospects usually care more about saving cost than getting the highest quality services. As a Virtual Assistant, you can significantly reduce those long, unnecessary phone calls and even draw in prospects who are more likely to say “yes” to your rates BEFORE you start the phone cons

UPS 140
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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Is a Career Change Possible in this Economy?

Eat Your Career

People ask me this question all the time. I think it’s silly but, obviously, there’s a great deal of concern out there. So, I want to address this issue once and for all. Yes, career change is absolutely possible—regardless of the state of the economy. There. I said it. But I know it takes more than that to convince you. I recently had the honor of interviewing Dick Bolles , author of “ What Color Is Your Parachute?

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Top Executive Assistants Exercise Accountability

Office Dynamics

Welcome to the Who Took My Pen. Again? Annual Blog-a-thon for Administrative Professionals. If you are just tuning in, here's the scoop! We are holding our 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistants and executive assistants who want to learn and grow and flourish in their career of choice!

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Waiting for complaints to respond to is normal. Going looking for them is better

The Small Business Blog

I was talking with a bunch of business owners the other day and was explaining a phenomena called The Complaint Iceberg. I’ve written about it a bit more here.

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The Contingent Workforce and Public Decision Making

Small Business Labs

The Contingent Workforce and Public Decision Making is an article in the Spring issue of Public Sector Digest.  It suggests rethinking a range of laws and policies including employment rules, zoning, K12 education and health care due to the shift to the contingent workforce. Key quote on the rise of the contingent workforce: "For the private sector, the rise of a sizable free-lance workforce will transform what we think of as the ‘office’.

Temping 136
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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Moxie Tip 145: Making Explicit Agreements

Virtual Moxie

There are two kinds of agreements, explicit and implicit. Implicit : I'll get that to you later this week Explicit : I'll get that to you Thursday by 3pm your time. You’ll never get into trouble with a client’s unmet expectations if you only and always make explicit agreements!

Training 135
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PhatWare releases Retina-optimized version of PhatPad for the iPad

Ian's Messy Desk

Yesterday, PhatWare Corporation announced the immediate availability of a Retina-optimized version of its PhatPad note-taking and collaboration app for iPad. The new version of PhatPad not only leverages the high-resolution screen of the new iPad, but also offers better handwriting recognition quality and support for four new languages, including Danish, Finnish, Norwegian, and Swedish.

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Free Coaching Call: April 2012

Eat Your Career

In case you missed it, I held my free coaching call for the month of April earlier this week. You can listen to the recorded version using the audio player below. Please Note: We’ll me taking the month of May off due to a few big projects I have in the works. If you’d like to participate in the next call happening Thursday, June 7 , please register and submit a question by visiting this page.

2012 116
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The State of Boomer Independents

Small Business Labs

The State of Boomer Independents  is a new research report from MBO Partners that covers the growing trend towards baby boomers becoming independent workers (freelancers, consultants, etc.).  Emergent Research (that's us) partnered with MBO Partners and Rockbridge Associates on this study. The research found that there are roughly 5 million baby boomer independents and we are forecasting an additional 1.2 million boomers will join their ranks over the next 2 years.  

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Moxie Tip 148: It Is What It Is

Virtual Moxie

Eggs still cost whatever eggs cost (not what each person who wants eggs can pay). And your services should, too; a client’s inability to afford you doesn’t say anything about you.

Training 133
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After 22 excellent years, I’ve reached the salary cap–so, now what?

Office Dynamics

by ALICE BUMGARNER, MODERATOR on MARCH 14, 2012 2:47PM. in ADMIN PRO FORUM. Question: “I have been with my firm as a legal secretary, purchaser, database manager, etc. for 22 years. I have always received excellent reviews and raises. However, at my last review, I was told I was getting to the cap for legal secretaries. I’m at a loss … I work anywhere from 40 to 45 hours a week (at my regular pay for 37.5 hours).

Salary 116
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You’ve got mail…

Practically Perfect PA

Managing your boss’ emails is one of the crucial tasks that we as assistants are asked to perform. I remember starting out as a PA and found this to be particularly difficult because I just didn’t know if my manager wanted me to treat her emails the same way I treated mine, I didn’t know how to respond to her emails and importantly I didn’t know what to keep and what to delete.

Email 109
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3 Critical Financial Steps to Starting a Local Business

Small Business CEO

Starting a business is an exhilarating time. It can also be a very stressful and busy time. As a local business owner, you often end up wearing all of the hats (CEO, Accounting, HR, Marketing, etc.) in the beginning due to lack of funding early on. In all honestly, this isn’t such a bad thing because it’s nice to know how things work and how all the pieces fit together if you’re the one running the business.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha