Small Business Labs

MARCH 18, 2021

After losing a U.K. Supreme Court case,  Uber this week announced it would be classifying its U.K. drivers as "workers."  This means Uber's 70,000 UK drivers will get a minimum hourly wage, holiday pay, pensions and other benefits.  Unlike the U.S., which has two worker legal classifications - self-employed and employee - the U.K. has three.   The "worker" classification is the 3rd, and "w orkers" get some, but not all, of the protections

Legal 181

Legal Holidays Expenses 181

Small Business Labs

FEBRUARY 16, 2021

A SPAC is a special purpose acquisition company.  A good description comes from CNBC's SPACs used to be a joke in Silicon Valley — now they’re going mainstream. Key quote: In a SPAC, a group of investors raise money for a shell company with no underlying business. The SPAC goes public, generally at $10 per share, and then starts hunting for a company to acquire.

Yahoo 204

Yahoo 2019 Finance Forms 204

Small Business Labs

JANUARY 25, 2021

The 2021 edition of the annual Wunderman Thompson Future 100 report was released last year.  It's one of our favorite trend reports.  Here's how Wunderman Thompson, a global advertising and marketing agency, describes the report: The Future 100: Trends and Change to Watch in 2021   highlights  emerging consumer  behaviors  with 100 trend predictions from Wunderman Thompson Intelligence.

2021 266

2021 Agencies Finance Travel 266

Small Business Labs

JANUARY 5, 2021

Last week MBO Partners released their annual future of work predictions for the coming year.  Their forecast themes for 2021 are: Ten : Dip & Climb   Nine : Happiness & Health   Eight : Gen Z Arrives   Seven : It’s All About Control   Six : Exports Not Imports   Five : Make It A Trillion Four : Side Hustle Nation   Three : 

2021 199

2021 Payroll 2020 Forms 199

Small Business Labs

DECEMBER 15, 2020

Last week, MBO Partners released its 10th annual report in the MBO Partners State of Independence research series. Emergent Research (that's us) worked with MBO Partners on this ongoing study across all 10 years. The research was based on surveys of over 23,000 independent workers, gig workers, and micro-business owners and was augmented by 1,500 in-person interviews throughout the decade.  Over the next couple of weeks, we'll be highlighting some of the key findings and insights f

Health 265

Health 2020 2011 Interviewing 265

Small Business Labs

NOVEMBER 5, 2020

Proposition 22, a California ballot measure calling for the exemption of rideshare and delivery drivers being classified as employees, passed by what could be called a landslide - 58% for vs. 41% against.  Prop 22 passing is a major win for Uber, Lyft, DoorDash and other app-based rideshare and delivery firms.  It means they won't have to reclassify their drivers as employees, which would have been required had the measure failed.

Legal 133

Legal Policies AT&T 133

Small Business Labs

SEPTEMBER 9, 2020

A recent study by Colliers , a global real estate services company, found that 83% of those working from home due to COVID-19 would prefer to continue doing so after the pandemic ends. As the study chart below shows (click to enlarge), 45% said they'd like to work from home 1-2 days per week. Only 15% said they'd like to work from home full time.

276

276

Small Business Labs

AUGUST 25, 2020

The U.S. Census started a COVID-19 impact survey back in April to measure how the pandemic was impacting small businesses.  The weekly surveys ran until the end of June. Unfortunately, the pandemic wasn't over by then.  But after skipping 6 weeks, they're back  with what they are calling phase 2 of the surveys. Things haven't improved much over the 6-week layoff according to the small businesses surveyed - 34% of the respondents said the pandemic has had a large neg

AT&T 214

AT&T 214

Small Business Labs

JULY 20, 2020

Last week we had an article on U.S. Census data showing a big uptick in the number of Americans who are self-employed.   s It's likely this increase is caused by people who have lost their jobs turning to self-employment.   Because of this, we found the recent MBO Partners' blog post How to Become a Consultant: 5 Steps to Starting Right to be very timely.

Social Media 234

Social Media Finance Networking Skills 234

Small Business Labs

JULY 2, 2020

Morningstar's 75 Must-Know Statistics About Race, Income, and Wealth covers a wide range of U.S. financial indicators by race.  Key article quote summarizing these statistics: "On average, people of color experience significantly lower levels of income, retirement savings, and rates of homeownership than white Americans. Those shortfalls contribute mightily to other ill effects: poorer healthcare outcomes, lower educational attainment, and shorter life expectancies, for example.

2016 278

2016 Retirement 278

Small Business Labs

JUNE 15, 2020

Gensler, a large global integrated architecture, design, planning and consulting firm, recently released its U.S. Work From Home Survey 2020 report. The survey was done between April 16th to May 4th and the respondents "were required to be working full time for a company of 100 or more people, to have worked in an office environment prior to COVID-19, and to be currently working from home."  In other words, Gensler's surveyed nicely captured the views of people who typically wo

2020 241

2020 Collaborate Environment AT&T 241

Small Business Labs

MAY 13, 2020

Yesterday we covered a series of recent articles saying it will take 2-3 years for the economy to recover to pre-pandemic levels. One reason for this view is almost all industries are being negatively impacted by the recession. Illustrating this is the BLS's employment diffusion index. This index is calculated by adding the percentage of industries with employment increasing plus one-half of the industries with unchanged employment.

Restaurants 260

Restaurants 260

Small Business Labs

FEBRUARY 27, 2020

The San Diego Union Tribune's Would you live in a van? Two San Diego women launch startup for boho traveler movement covers a new app - conveniently called The VanLife App - targeted at VanLife nomads. The article provides a good description of VanLife: "For those who haven’t heard of it, “vanlife” refers to a recent bohemian trend of people buying cargo vans, old ambulances, school buses and other boxy vehicles, and converting them into livable apartments on wheels (think of it as a do-

Travel 161

Travel AT&T 161

Small Business Labs

FEBRUARY 20, 2020

OK, it's well known that Internet advertising has been growing rapidly.  But even knowing that, the chart below (click to enlarge) is still stunning.   The chart is from Adage's Marketing Fact Pack 2020 and shows that the internet's share of U.S. ad spending has increased from just 6.4% in 2006 to over 50% in 2020 and is forecast to reach 60% in 2022.

Agencies 136

Agencies 2020 2018 2012 136

Small Business Labs

JANUARY 27, 2020

California's new gig economy law, AB5, is not being well received by independent creative professionals.  Freelance writers, musicians, actors, artists, and other creative professionals are finding the new law is damaging their livelihoods. Indie musicians are a good example. Key quote from the musician's Change.org anti-AB5 petition : AB5 will have a devastating and catastrophic impact on independent musicians, their livelihoods and the music industry in general in California.

Agencies 161

Agencies Policies UPS 161

Small Business Labs

JANUARY 13, 2020

Quibi is a startup entertainment company that has raised $1.4 billion in venture funding to build a new content streaming service designed exclusively for mobile devices.  Founded by Hollywood titan Jeffrey Katzenberg and led by CEO Meg Whitman, a Silicon Valley titan, the company has additional star power because of who they've signed up to provide content.  According to TechCrunch : "Quibi has attracted big-name talent to help kick off its first year, including Academy Awar

Expenses 130

Expenses Forms Phones UPS 130

Small Business Labs

JANUARY 7, 2020

California's new labor law, AB5, was meant to help Uber and Lyft drivers - and others - get hired as traditional employees with the hope this would increase their pay and financial security.  But the broadly worded and vague language of the new law is leading to a wide range of unintended negative consequences. It's also resulted in a growing backlash among independent workers as well as organizations that hire them.

Holidays 200

Holidays Legal Filing 200

Small Business Labs

JANUARY 6, 2020

Korn Ferry is a large, global organizational consulting and recruiting firm. Their research institute recently released their Top 10 Talent Trends for the New Year.    All the trends are interesting. But the one that jumped out at us is the rise of career nomadism. Key quote describing this group: " there’s an increasing amount of employees who actually want to make walking out the door a major part of their career.

Payroll 130

Payroll Skills Learning 130

Small Business Labs

DECEMBER 22, 2019

We'll be back in 2020.

Holidays 130

Holidays 2020 130

Small Business Labs

DECEMBER 16, 2019

Quartz’s members-only article (meaning you have to be a paying subscriber to see it) The stars, teams, and investors turning esports into big business nicely covers the rise of esports. Key quote: “Tens of millions of viewers are tuning in to watch other people play video games competitively, and it’s becoming big business …  it is creating a new kind of sports star, and both the gaming industry and professional sports franchises have taken notice.”.

2019 130

2019 Training 130

Small Business Labs

DECEMBER 10, 2019

HBR's Now to Negotiate as a Freelancer provides an excellent overview of this important topic.  Key quote on 3 things that tend to cause freelancers negotiation problems: First, they focus on the business aspect of the relationship to the detriment of building a personal rapport; second, they attempt to differentiate themselves from their competitors with price discounting, and third, they waste their negotiation time on the wrong clients.

Negotiating 130

Negotiating 130

Small Business Labs

OCTOBER 1, 2019

MetLife recently released The Gig Economy: Opportunities, Challenges, and Employer Strategies. Key quote from the study press release : The report’s findings demonstrate the fundamental impact gig work is having on the American workforce in the changing work-life world, as employees are increasingly drawn to the allure of flexibility, autonomy and desire for purpose in their work.

Agencies 114

Agencies AT&T 114

Small Business Labs

SEPTEMBER 24, 2019

California recently passed AB5 , a law that changes how workers are classified. AB5 establishes an “ABC” test to decide whether or not a worker is an employee or a contractor. The law starts with the assumption that everyone is an employee. To be considered an independent worker, a worker must: Be free of the hirer’s control; and. Do work that is “outside the usual course of the hiring entity’s business”; and.

Legal 110

Legal Travel AT&T Policies 110

Small Business Labs

SEPTEMBER 23, 2019

WeWork's troubles seem to be going from bad to worse. They lowered their target IPO valuation from their last private funding round value of $47 billion to under $20 billion - and maybe as low as $10 billion. But after reading about WeWork's huge losses and highly questionable corporate governance practices in their S-! ,  even that wasn't enough to attract investors.

UPS 168

UPS 168

Small Business Labs

SEPTEMBER 3, 2019

According to a survey from the National Foundation for Credit Counseling , military service members and their spouses are turning turn to the gig economy to supplement their income.  Key quote from the study site : The findings of this year’s survey are a clear indication that military households are turning to the private sector for supplemental income.

136

136

Small Business Labs

AUGUST 15, 2019

WeWork released its S-1 this week, which is the legal document a company files prior to going public.  WeWork going public is a bit of a watershed moment for the coworking industry. It's the first of the new wave of coworking spaces to do so. It's also a highly watched and controversial company, particularly due to its high private valuation and steep losses.

Filing 123

Filing 2018 2016 2019 123

Small Business Labs

JULY 1, 2019

It's been a busy couple of weeks for gig economy studies. Below is a list of 4 of the recently released studies. 1. Want Your Business to Thrive - Cultivate Your External Talent : The Society for Human Resource Management (SHRM) and Success Factors teamed up for study, which surveyed independent workers, managers who hire independent works and HR employees.  The goal of the study was to get a 360 view of external labor use by businesses.

Retirement 151

Retirement 2019 2016 Collaborate 151

Small Business Labs

JUNE 13, 2019

Yesterday the CEO's of Uber and Lyft published an op-ed in the San Francisco Chronicle offering to support efforts to improve the working conditions, wages and rights of their drivers.  The offer is in response to a bill in the California legislature that would make it much more difficult for companies to classify workers as independent contractors.  The new legislation would codify a ruling by the California Supreme Court in the Dynamex case.

Legal 114

Legal Policies UPS 114

Small Business Labs

APRIL 30, 2019

The Forbes article Breaking The Faustian Pact: What Motivates Professionals In A Gig Economy World? covers a study comparing the motivations of independent consultants with consultants working at big consulting firms. As the article chart below shows (click to enlarge), there are big differences. Key quote on the differences: " the freelancers emphasize the flexibility of when and where they work; their peers employed in big firms focus on financial security, personal development and having

AT&T 170

AT&T 170

Small Business Labs

APRIL 22, 2019

The 2019 U.S. version of the Global Coworking Unconference Conference Series (GCUC) happened last week in Denver. Over 500 attendees showed up to discuss the state of the coworking industry and learn from one another. It was clear from the discussions and presentations that the state of the coworking industry is excellent. The industry continues to grow at a rapid pace, niche and independent coworking spaces are thriving, and the big coworking chains continue to expand.  One thing that cau

2019 214

2019 Learning UPS 214

Small Business Labs

APRIL 11, 2019

In case you hadn't heard, podcasting is booming.  According to The Infinite Dial 2019 , an annual survey conducted by Edison Research and Triton Digital, more than half of all adult Americans have listened to one. And as the report chart below shows (click to enlarge), 32% of all Americans aged 12 and older listened to a podcast in the last month.

2019 183

2019 2018 AT&T 183

Small Business Labs

APRIL 4, 2019

The small and independent Brewers Association released their 2018 Craft Beer Growth Report. Key quote: In 2018, small and independent brewers collectively produced 25.9 million barrels and realized 4 percent total growth, increasing craft’s overall beer market share by volume to 13.2 percent. Retail dollar value was estimated at $27.6 billion, representing 24.1 percent market share and 7 percent growth over 2017.  We first started following the craft beer industry in 2006 because we felt t

2018 114

2018 2017 2006 114

Small Business Labs

MARCH 18, 2019

McKinsey's Bias Busters Collection covers how are decisions are often affected by cognitive and/or organizational biases.  These include being unwilling to cut back on an under performing asset or activity, getting too distracted by shiny new initiatives, sticking with numbers or projections that are out of date or likely incorrect. But our favorite was what they call taking an "outside view" of a project or forecast.

AT&T 146

AT&T Learning 146

Small Business Labs

FEBRUARY 21, 2019

It's been an interesting couple of weeks in the food delivery industry.  Controversy swirled around grocery delivery company Instacart and their policy on tipping, witch many called wage theft. While this led to Instacart changing their policy, other food delivery companies so far are continuing with their tipping practices despite complaints by both drivers and customers.  The furor over tipping overshadowed a lot of news showing that the food delivery industry continues to boom

Restaurants 119

Restaurants 2019 Policies Filing 119

Small Business Labs

FEBRUARY 12, 2019

"Job crafting" describes the ways in which employees redesign and customize their jobs to foster greater work satisfaction and engagement. This is done by breaking a job into tasks and then deciding what to do less and more of.  The New York Times article How to Make Work Better covers job crafting and suggests greater use of it by those with traditional jobs would make work much better.  It also points out that the academic researchers who came up with the concept were "

Forms 182

Forms UPS 182

Small Business Labs

DECEMBER 18, 2018

Marketplace and Edison research recently released Americans and the Gig Economy, a survey of gig workers.  The survey covered a lot of ground, including finding about 24% of American 18 and older are gig workers. This works out to a bit more than 60 million.  The survey also asked a series of questions about economic anxiety. They found gig workers, on average, experience more economic anxiety than those with traditional jobs.

Stress 172

Stress Expenses 172

Small Business Labs

OCTOBER 25, 2018

After posting on corporations looking to increase their agility on Tuesday, we found two new reports on business agility in our mailbox on Wednesday. Gallup pointed us to their report The Real Future of Work: The Agility Issue. Here's their pitch on the need for increased business agility: The old axiom "adapt or die" has never been more relevant than it is today.

AT&T 157

AT&T 157