7 steps to managing conflict
Ian's Messy Desk
APRIL 4, 2012
Several years ago, when I started my current job, I had a conflict with another employee. By strict interpretation of our policies, I was right in my actions, but I managed it very poorly. Shortly after that, the other employee resigned. It was a lack of experience on my part. I was more interested in being right than resolving conflict. One of the harsh lessons you learn early in life, conflict happens.
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