October, 2011

Ian's Messy Desk

article thumbnail

One Minute Monday – Turn Complainers into Problem-Solvers

Ian's Messy Desk

When someone complains to you, move the discussion toward solutions. Ask the complainer, “What do you think you can do to fix the problem?” If the complaints are directed at you or someone else, ask, “What would you like me to do?

143
143
article thumbnail

Simple Changes Have Compound Effects

Ian's Messy Desk

I came across two articles today that talk about the larger, long-term effect realized by making small and simple changes daily. Image via Wikipedia. Lifehacker points to an article at Science Daily that talks about the long-term health benefits of simple lifestyle changes. The article, Simple Lifestyle Changes Can Add a Decade or More Healthy Years to the Average Lifespan, Canadian Study Shows , lists seven lifestyle changes, which cardiologist Dr.

Lifestyle 138
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

One Minute Monday – Embrace Silence

Ian's Messy Desk

Wait a moment before speaking. In meetings, it helps people focus on what you say. In negotiations, it can prompt the other side to raise its offer. When interviewing, it can prompt the person to add further information.

article thumbnail

3 Ways to Get Audience Feedback

Ian's Messy Desk

While the speaker may seem like the centre of attention, speeches and presentations are a two-way process. The speaker should always be looking for feedback , both during and after the presentation. Here are three simple ways to get feedback from your audience: Use eye contact as a tool for continuous feedback. If you notice people with questioning looks, stop what you’re doing and ask if you need to clarify.

Forms 130
article thumbnail

One Minute Monday – Don’t Hit the Snooze Button

Ian's Messy Desk

More than a third of all adults hit the “snooze” button an average of three times before getting up each morning. That adds up to 27 minutes each day. Imagine what you could do with an extra 14 hours per month.

UPS 155
article thumbnail

How to Connect With Your Audience

Ian's Messy Desk

Communication works best in an active, not a passive environment. If you want to get your message across to your audience members, you have to connect with them. Interaction is a continuous way to get feedback on how well your content is understood. It also gives listeners a chance to contribute their experience to the learning process. How do you build interaction?

AT&T 131
article thumbnail

One Minute Monday – Boost Your Influence

Ian's Messy Desk

Use Warren Buffett ‘s secret – listening. He makes whoever he is listening to feel like they are the centre of the universe. In return, they give loyalty.

136
136